Multi-National Account Manager

Multi-National Account Manager

Date : Sep 19, 2025

Location : US, Virtual, NOAM

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Start your journey with BCD : Grow, connect, collaborate and celebrate with our global team

Multi-National Account Manager (Remote)

Full time, United States

As the Multi-National Account Manager, you will be responsible for managing all aspects of assigned client portfolio account(s) to include but not limited to client retention, contract negotiation, implementation and business consolidation, sales of products and services, financials (budgets, billing, payment and profitability), business planning and reviews, establishing relationships with key decision makers in multiple regions, staff development, business continuance, and escalation of operational issues. Specifically, you will coordinate and manage travel projects and initiatives for multiple countries and service configurations for one or more customers that has not centrally consolidated their travel program, typically across multiple regions. Works with local country contacts (internal and external) to accomplish client goals.

As a Multi-National Account Manager, you will

Establish and maintain relationships with key customer decision makers at all levels within the customer organization, including introduction of BCD Travel senior management to the customer

Consult with the clients to identify short-term and long-term objectives for the global program and outline solutions to achieve objectives, including measurements and timelines

Develop Service Level Agreement for specific services, financial, MIS / CDS, program performance, technology and communication indicators, as applicable

Responsible for creating and maintaining budgets and financials; including billing, payment, and profitability

Focused on increasing revenues through up-sell and cross-sell of products and services that meet client's needs

Oversee any implementation of products and services, ensuring timelines are met and transitions are smooth

About you

Prior travel management company or related business travel account experience desired

Account management experience required

Extensive knowledge of current travel industry operations and technology

Effective negotiation skills and decision-making, problem solving skills

Excellent rapport building abilities, professional presentation skills, an engaging communicator

Excellent written and verbal communication skills in English

About us

We're a market leader in travel management : We help people and companies travel smart and achieve more, and our clients include some of the world's best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority ofour 10,000+ people workvirtually (because a 10-second commute usually makes awesome sense). We're committed to sustainability and to driving success for our customers, our business and ourselves. Learn more aboutBCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You'll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don't just take our word for it! Hearwhy people join BCD and more about the great perks ofLife at BCD.

You'll be offered

At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Multi-National Account Manager is between $70,000 and $85,000. The actual pay depends on your skills, qualifications, experience and geographical location.

Ready to join the journey? Apply now !

We're dedicated to building a diverse, inclusive and authentic workplace. If you're excited about a role, but your experience doesn't align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.

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