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Account Transfer Specialist

Account Transfer Specialist

Compunnel, Inc.Baltimore, MD, US
30+ days ago
Job type
  • Permanent
Job description

Job Description

Job Description

Job Summary :

The Account Transfer (ACATS) Specialist will support the processing of asset transfers between financial institutions while delivering exceptional service to internal clients. This role requires strong attention to detail, the ability to manage high-volume service calls, and familiarity with brokerage operations. The ideal candidate will demonstrate professionalism, multitasking ability, and a customer-focused mindset in a fast-paced financial environment.

Key Responsibilities :

  • Handle high-volume inbound service calls related to account transfers and client inquiries.
  • Support the ACATS team in processing asset transfers between contra firms.
  • Perform quality control on client paperwork from branch offices before submission to financial institutions.
  • Communicate effectively with internal teams, branch staff, and external institutions to ensure transfer accuracy and timeliness.
  • Research and resolve transfer discrepancies or issues with a sense of urgency.
  • Maintain a detailed understanding of ACATS processes and financial account types.
  • Learn and adapt to multiple systems and reference materials quickly to resolve client concerns.
  • Assist in process improvement initiatives and cross-functional collaboration.

Required Skills :

  • High-volume call handling and customer service experience.
  • Strong multitasking and organizational skills.
  • Excellent verbal and written communication.
  • Strong attention to detail and accuracy.
  • Ability to work independently and within a team environment.
  • Basic understanding of financial services or brokerage operations.
  • Preferred Skills :

  • Knowledge of Mutual Funds, Account Transfers, or ACATS processes.
  • Prior experience in a financial services or brokerage environment.
  • Education :

    High school diploma required; Bachelor’s degree preferred.

    Company Description

    Compunnel Inc., established in 1994; is a leading provider of Staffing, IT / Software, e-Learning / Training, Business Intelligence, and Cloud Solutions. A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based / SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments. Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice.

    We have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national / ethnic region, disability, or any other basis.

    Company Description

    Compunnel Inc., established in 1994; is a leading provider of Staffing, IT / Software, e-Learning / Training, Business Intelligence, and Cloud Solutions. A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based / SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments. Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice.\r\n\r\nWe have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national / ethnic region, disability, or any other basis.

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