Intake Psychiatric Registered Nurse (Sacramento) - NOC shift

POSITION TITLE: Assessment & Referrals (A&R) Registered Nurse

REPORTS TO (TITLE): Director of Assessments & Referrals (A&R)

SCHEDULE: Sunday - Tuesday 7:00 pm - 7:00 am

DESCRIPTION OF POSITION:

To assess the needs of prospective patients and phone callers through direct, face-to-face interactions and telephone communication, ensuring that each referral to the appropriate service or resource is tailored to the individual's specific needs. This is a patient-facing position that requires in-person engagement as a core component of the role.

Requirements

KEY RESPONSIBILITIES:

• Review packet referral for medical necessity following EMTALA guidelines.

• Coordinate transfer of accepted patient.

• Verify insurance, obtain pre-authorizations with the managed care organizations in a timely manner.

• Register the patient in the AIS system.

• Perform a face-to-face admission assessment through a systematic process of interaction with patients, the patient's significant others, and the appropriate health care providers, collects and analyzes data regarding the patient's physical, psychosocial, environmental, self-care, educational, spiritual, cultural and anticipated discharge needs; determines patient's alcohol or drug toxicity; identifies signs of withdrawal; conducts screenings or assessments to determine needs of treatment. This is to include Safe-T Protocols with CSSRs and DASA.

• Perform a SMART clearance to determine whether or not an emergent medical condition exists.

• Perform total body skin examination.

• Prepares written report of assessment results in a timely manner (immediately following completed assessment) and includes recommendations for the level of care and treatment needs.

• Communicate with medical providers / obtain orders.

• Performs medical clearance of DSH patients.

• Provides Nurse to Nurse clinical information as well as to physician and program staff who will be reviewing the patient to ensure a smooth transition for the patient.

• Assign patient caseload to medical providers.

• Answer phone inquiries from persons seeking mental health care or information about mental health-related services.

• Enters the data of calls and assessments in the computer system in a timely manner.

• Assists patients who are not admitted into a program with follow-through of clinical referrals and recommendations.

• Performs related duties, as requested.

POSITION REQUIREMENTS:

Knowledge and Experience:

• Current Registered Nurse, licensed in the State of California

• Inpatient experience preferred

• Familiarity with continuum of care and clinical terminology

• Knowledge of Diagnostic and Statistical Manual of Mental Disorders diagnostic criteria

• Current CPR certificate or obtained during initial orientation period.

• Handle with Care (HWC) certificate or obtained during initial orientation period.

Skills and Abilities:

• Interpersonal and communication skills, with the ability to engage patients in face-to-face interactions

• Maintains confidentiality of patients at all times

• Knowledgeable of patient rights and laws pertaining to mental health

• Assessment and intervention skills

• Persuasive manner and skills in overcoming denial and resistance to treatment

• Ability to concentrate on task in high traffic areas

• Ability to deal with crisis and potentially combative patients while maintaining personal and emotional equilibrium.

• Sensitivity to, and willingness to, interact with persons of various social, cultural, economic and educational backgrounds

• Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint)

• Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines

• Strong written and verbal communication skills

• Ability to work independently and as part of a team

• Good judgment, problem solving and decision-making skills

• Demonstrated commitment to working collaboratively as well as possessing the skills to lead, influence, and motivate others

• Ability to work in a fast-paced, expanding organization

Physical Requirements:

While performing the duties of this job, this position is frequently required to do the following:

• Use standard office equipment and access, input, and retrieve information from a computer. Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time.

• Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population.

• Give and follow verbal and written instructions with attention to detail and accuracy.

• Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information.

• Stoop, kneel, crouch, reach, and stand for sustained period of time.

• Walk, push, pull, lift, carry objects from a lower to higher position or horizontally from position to position or otherwise move objects.

• Feel sizes, shapes, temperatures, and textures by touching with skin, particularly that of the fingertips.

• Express or exchange ideas orally and potentially loudly, accurately, or quickly.

• Perceive the nature of sound with no less than a 40 db loss @ 1000 Hz and 2000 Hz with or without correction.

• Exert up to 100 lbs of force occasionally, and/or up to 20 lbs of force frequently.

• Able to provide manual restraints for patients who are physically acting out and are potentially dangerous.

• Minimum standard of visual acuity with or without correction.

• While worker may possibly be subjected to temperature changes, the worker is generally not substantially exposed to adverse environmental conditions as the work is predominantly inside.

• Lift up to fifty (50) pounds.

Benefits

Eligible employees receive holiday premium pay, health, dental & vision insurance, 401(k), healthcare & dependent care spending accounts, generous paid time off, life insurance, company-paid short and long-term disability coverage. Whether you are in intern looking to earn licensing hours, a health care worker looking for PRN work or a professional looking for a career, the opportunities are abundant at Sacramento Behavioral Healthcare Hospital.