Technical Support Representative

A company is looking for a Remote Technology Technical Support Representative.

Key Responsibilities

Provide front line technical assistance for consumers

Resolve technical problems related to client-specific high-speed internet services

Manage trouble ticket system for user issues and ensure timely resolution

Required Qualifications

High School Diploma or equivalent

Minimum of 6 months of customer service experience

Must be 18 years of age or older

Ability to type at least 25 words per minute

General knowledge of Windows-based systems preferred