Membership Manager
Join our energetic club team and lead the member experience! As a Membership Manager you'll keep members happy, drive consistent membership enrollment, and help manage day-to-day club operations. You'll provide tours, convert prospects all while delivering the Ultimate Fitness Experience.
What you'll do :
- You'll build strong relationships, guide members through tailored onboarding, and proactively follow up to ensure they're making progress and staying engaged
- Recruit, convert, and retain members to meet monthly membership goals
- Host tours, convert prospects, and ensure successful onboarding
- Generate local leads and support club marketing
- Track leads, appointments, and referrals in our CRM
- Maintain high standards for member service, safety, and club appearance
- Lead from the Front and help with day-to-day club ops
What we're looking for :
High school diploma or GED requiredCPR / AED certification (or willingness to obtain within 30 days)2+ years sales experience preferredStrong communication, sales, and people-management skillsOrganized, punctual, and customer-focused with a friendly, professional presenceComfortable with basic computer systems (MS Office, CRM / sales tracking)Willingness to work flexible hours (including weekends and evenings)Why you'll love it :
Be part of a fun, fast-paced team dedicated to member successOpportunities to grow into leadership roles across our expanding club networkBenefits & Perks :
Complimentary club membership + guest privilegesDiscounts on training, spa services, programs, and apparelEmployee referral bonusIn-house Certification + Continuing EducationFull-Time Only : Medical, dental, vision, life insurance, 401(k), and paid time offUS FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities