Giga is hiring : Senior Designer in San Francisco

Experience : 3+ years

Salary : $150K – $230K

• Offers Equity

About GigaML At Giga, we’re revolutionizing enterprise customer support by deploying AI agents that resolve over 1 million customer tickets monthly via voice and chat. Industry leaders like Postman and Zepto (YC’s fastest-growing company) trust our AI to navigate complex, real-world conversations with clarity, accuracy, and scalability.

With multi-year contracts secured and strong investor backing from YC President Garry Tan, Nexus Venture Partners, and other top investors, we’re scaling fast to meet skyrocketing demand.

Why Join Us? Impact : Help build the future of Voice AI by connecting cutting-edge products to real-world enterprise problems.

Growth : Be mentored by seasoned leaders, with ample opportunity for career acceleration.

Culture : Join a fast-paced, high-ownership team that values grit, initiative, and team spirit.

Innovation : Contribute to a category-defining company at the forefront of AI technology.

About the Role We’re looking for a Senior Designer with strong creative instincts and a proven ability to translate business goals into impactful design. This role blends product, video, UI / UX, and marketing design to define our brand & product identity across platforms. You’ll work directly with the founding team to tell Giga’s story through visual content and product design.

What You’ll Do Video Production : Craft compelling videos for marketing campaigns, case studies, and launches

Product Design : Own the design of our website, dashboards, and other digital products

Customer Interviews : Understand our customer needs to iterate our product based on feedback & prepare design specifications

Marketing Assets : Help with engaging social media posts, banners, and ad creatives

Branding : Ensure visual consistency across all touchpoints—internal and external

Collaboration : Partner with founders, GTM, and engineering teams to align on creative direction

Who You Are / Must-Haves 3+ years of experience in a similar creative role, preferably with B2B design

Expert in Figma and Adobe Creative Suite (Premiere Pro, After Effects, etc.)

Strong portfolio across video, UI / UX, and marketing assets

Clear communicator and independent executor

Thrive in fast-paced, high-ownership environments

Nice-to-Haves Experience working at a startup or agency

Understanding of AI or B2B SaaS products

Motion design / animation capabilities

Social media or brand storytelling experience

Perks & Benefits Competitive base salary plus equity

Full medical, dental, and vision coverage

Equinox membership

On-demand snacks, meals, and coffee to keep you fueled

Interview Process Intro call with recruiting lead (20 min)

Call with CTO (15 min)

Portfolio walkthrough + design jam (45 min)

On-site working session / trial day

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