National Account Manager

Company Description

At IMS Nanofabrication, we shape the future - one nanometer at a time. Headquartered in Austria, with subsidiaries in Vienna, Taiwan, South Korea, and the USA, we are a global leader in semiconductor technology . Our cutting-edge mask writers power the world's most advanced chip manufacturing , making high-performance smartphones, PCs, and data centers possible. By pushing the boundaries of nanofabrication, we enable innovation at the smallest scale - driving progress on a global level.

Job Description

Are you ready to take the next steps in your career in the semiconductor industry? If so, we have an exciting opportunity for you as a National Account Manager at IMS Nanofabrication's Boise, ID location. At IMS Nanofabrication, we are embarking on a journey to bolster our service capabilities in the USA. As a National Account Manager, you will play a pivotal role in ensuring a seamless interface with our local customers and our headquarters in Vienna. Your contributions as part of the sales team will shape the future success of IMS USA.

Your Responsibilities :

• Build and maintain ("own") strong relationships with key clients, serving as their primary point of contact for all business-related matters
• Develop and implement strategic account plans to achieve sales targets, foster account growth
• Conduct regular business reviews with clients to assess their needs, address concerns, and provide solutions
• Collaborate with other functions (marketing, customer support, product mgt etc.) to ensure seamless delivery of products / services and exceptional customer experience.
• Identify upselling and cross-selling opportunities; manage contract negotiations
• Stay updated on industry trends, market conditions, and competitor activities
• Prepare and present reports on account performance, sales forecasts, and market insights to internal stakeholders
• Timely resolve any issues and problems faced by customers and deal with complaints to maintain trust

Qualifications

Additional Information

We Offer :

IMS Nanofabrication is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.

IMS is an equal opportunity employer. No matter where you are from, how you live, what you believe in - we look forward to receiving your application! What counts for us is the person, not the label. That's why we welcome your unique perspective.