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Patient Service Rep - UT Medical Center Practices (Knoxville, TN)

Patient Service Rep - UT Medical Center Practices (Knoxville, TN)

University Physicians' AssociationKnoxville, TN, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description :

If you are looking for a career that offers a great culture to grow and learn while gaining great experience in the healthcare field, we want you on our team! In addition to working for a company that is committed to being a great place to work for all team members, we also offer a great comprehensive benefit package that includes :

  • Medical, Dental, and Vision Insurance
  • 401(k) with company match and immediate vesting
  • Short-term and Long-term disability
  • Life insurance
  • Critical Illness
  • Flexible Spending Accounts
  • Health Savings Account with Employer contribution
  • PTO, Sick leave, Bereavement leave
  • Employee Assistance Program
  • Fitness Centers

University Physicians Association is seeking qualified applicants for a Patient Service Representative position. Candidates must be detail-oriented and able to work under deadlines in a very fast-paced office.

Positions are available in Primary and Specialty Practices (including but not limited to the following) :

Primary Practices :

  • UT Primary Care, Family Physicians, Pediatric Consultants, Internal Medicine

    • Specialty Practices :

  • Cardiology, Dermatology, Neurology, Oncology, Pulmonology, Radiology, Rheumatology, Specialized Surgical Practices, Surgery Centers, Trauma / Acute Care, and Women's Health.

    • Job Responsibilities :

  • Greet patients in friendly and timely manner
  • Ensure that patients complete necessary forms required for the electronic health record and billing office
  • Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
  • Ensures good patient flow through practice by timely processing of patients as they arrive at front office
  • Answer patient inquiries regarding patient registration information or billing questions
  • Refers patient inquiries regarding medical care or treatment to medical assistant or physician
  • Schedules patients with appropriate physician
  • Document scanning into electronic health record
  • Other duties as assigned

    • Requirements :

  • Ability to multi-task
  • Strong communication skills
  • Time management and organizational skills
  • Attention to detail
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    Patient Service Rep • Knoxville, TN, US

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