Technical Support Representative - Las Vegas, Nevada

Overview

Lutron is seeking service-focused individuals to join our DIY and PRO Technical Support teams at our Las Vegas office location. These roles are ideal for those who are passionate about delivering outstanding support and creating exceptional customer experiences.

As a member of our team, you'll provide technical assistance to a wide range of customers - from retail end users to residential and commercial clients - helping them get the most out of Lutron's innovative lighting and shading solutions.

Responsibilities

DIY Team Responsibilities :

• Serve as a trusted advisor to current and prospective customers by offering expert guidance on product education, selection, and compatibility - acting as a one-stop solution for their needs.
• Build strong customer relationships through clear, confident communication and exceptional interpersonal skills that foster trust and satisfaction.
• Provide calm, reliable support to customers navigating technical challenges, ensuring a smooth and reassuring experience.

Pro Team Responsibilities :

Overall you will be :

Qualifications

What You'll Gain :

Lutron Electronics' position as the worldwide leader in innovative lighting control and shading solutions has enabled consistent, annual growth. Our company has cultivated a reputation of unsurpassed quality, a broad range of technologies and product offerings, and a strong commitment to servicing our worldwide customers. This has allowed the company to invest in developing new technologies and services, expand our technical capabilities and global presence, and to find and retain the best talent. Build your career with Lutron where you will enjoy competitive compensation and benefits while exploring many options for continued growth and education. Make a difference every day in our dynamic, people-centric, technology-driven organization. For more information, view our website at www.lutron.com.

Lutron Electronics is an Equal Opportunity - Affirmative Action - Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics

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