Lead Product Manager Technical
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Providing innovative, secure, and reliable switching solutions is the lifeblood of Mastercard Core Products. We are currently seeking a passionate, collaborative, and experienced Lead, Product Manager Technical to join the Switching Solutions Team. Are you a collaborator capable of communicating effectively with business and IT stakeholders across all organizational levels? Are you an innovator who embraces, adopts, and studies the latest technology to solve challenging business problems? Are you a leader who inspires the team to think "out of the box" and effectively communicates across all levels of the organization? If this describes you, Mastercard wants to talk to you about joining our Squad.
Overview
- Responsible for developing inspiring platform / product visions, derived from business needs, market opportunities, and technology trends
- Decomposes business requirements and customer experiences into features and functions that drive the platform / product roadmap
- Works with Technical Program Managers, Architects, Developers, and internal customers to define the details behind the business requirements
- Elaborates end to end features with the customer impact in mind
- Acts as the voice of the business customer, can clearly articulate the purpose and impact of the work requested
Responsibilities
Exhibits expertise across multiple platform productsBuilds tight connections to resources to drive overall strategy and teams inside your organization while influencing those outside your organization to deliver the expected resultsIdentify short-and-medium-term risks to platform product development and segment adoption, while proposing solutions to address themUse data to make decisionsContinuously monitor and analyze key performance indicators on the organization's score card and move them in a positive directionMakes trade-off decisions on multiple solutionsManage escalations, assess the alternative to resolve (path to green) and builds a plan for resolutionShares best practice with other Mastercard teamsEngages with business customers to identify key platform product issues; solicits feedback on platform product roadmapLeverages data analysis skills to research difficult or ambiguous problems, leading cross-disciplinary teams where necessary and communicating recommendations to senior leadershipOversees team-wide product operations, leads junior PM-Ts who may own individual components, and coordinates team-wide improvement goalsRepresents Mastercard with external stakeholders for escalations and during strategic roadmap discussionsParticipates in customer research with the business to gain end-to-end real-world understanding of customer needs and platform product valueExperience
Experience building complex business and / or transactional models in a product line management, e-commerce, and / or strategic planning roleCan deliver high quality technology products / services in a high growth environment where priorities shift rapidlyAbility to use hard data and metrics to back up assumptions and develop business casesProven ability to lead in a matrix environmentDemonstrated ability to operate with complete independence and autonomyExperience and proficiency with cloud technologies (IaaS, PaaS, serverless technology, NoSQL databases), microservice design, near real-time, scalable fault tolerant platform design, API design, and distributed systems operations in a DevOps modelExperience with XP, TDD and BDD in the software development processesProven track record of data driven decision making and applying continuous improvement methodologies across teamsComprehensive experience in agile delivery methodologies (scrum, Kanban, etc.) and CI / CDCan communicate to executives, peers, and staff with impact, eloquence, and authenticityDemonstrated experience building relationships, partnering with and influencing executive leadership while commanding the respect of the individual engineers across the organizationDeep understanding of the platform, the integration patterns, the organizational capabilities, and the company wide assets that can be leveraged to provide technical solutions to customer problemsMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :Abide by Mastercard's security policies and practicesEnsure the confidentiality and integrity of the information being accessedReport any suspected information security violation or breachComplete all periodic mandatory security trainings in accordance with Mastercard's guidelinesIn line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include : insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.
Pay Ranges
O'Fallon, Missouri : $119,000 - $190,000 USD