Customer Service Logistics Coordinator

Customer Service Logistics Coordinator

Location : Chicago, IL

Pay : $20 $24 / hour + Benefits

Schedule : Full-Time | In-Office | MondayFriday, Day Shift

About the Role

Legacy Transportation is seeking a Customer Service Logistics Coordinator to join our growing team in one of our office locations. In this role, you'll be the primary contact for clients, managing time-sensitive shipments in product, tradeshow, event, and other specialized logistics. You'll ensure smooth coordination, accurate order entry, and excellent service under tight deadlines.

What You'll Do

Serve as the main point of contact for customers.

Process and update transportation and storage orders.

Provide accurate and timely quotes.

Coordinate high-value and tradeshow freight.

Communicate proactively with customers and resolve exceptions quickly.

Collaborate with agents, customers, and internal teams.

Perks & Benefits

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Experience : 1+ year in customer service or logistics

Requirements

What We're Looking For

Strong communication and customer service skills.

Proven problem-solving skills and ability to resolve issues quickly.

Ability to manage multiple accounts and deadlines with accuracy.

Highly organized, detail-focused, and dependable.

Fast and accurate data entry skills.

Proficiency with Microsoft Office (Excel, Word, Outlook).

Logistics / transportation software experience preferred.

Familiarity with tradeshow / event freight a plus.