Monday - Friday (8am - 4 : 30pm)
The Medical Assistant works under the Lead Medical assistant and Practice Manager or Practice Supervisor to assist with maintaining efficient patient flow and quality care. The Medical Assistant works as part of a health care team to provide comprehensive care in a non-judgmental manner
Required Skills / Qualifications / Training / Experience :
Excellent interpersonal skills and teamwork abilityDemonstrated ability to interact with patients in promoting an excellent and safe patient experienceCommitment to patient experience and quality improvement in the outpatient settingAbility to measure and document vitals, take temperatures, draw blood, weight, and heightAbility to obtain a basic medical history including chief complaint, medication history, social history, and family historyAbility to prepare all patients for examinations with necessary medical suppliesMaintains clinical competency and continuous educationKnowledge and appropriate use of medical terminologyReviews, processes, and routes clinical documentationEstablishes excellent rapport with patients including patient educationWorks collaboratively with other health care professionals in providing outcome-oriented careDemonstrates problem solving and thrives in a fast-paced work environmentMaintains a safe and healthy environment for patients and co-workers by following standards and proceduresDemonstrates necessary functions to maintain continuity of care for patientsDemonstrates ability to cross train to assist front-desk staff if necessaryEducation / Training
Graduate of a two-year accredited Medical Assistant program preferredHigh school diploma or equivalent is requiredLicenses / Certification :
Medical Assistant CertificateOther Duties :
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Age and Diversity Related Criteria :
Consistently treats patients, colleagues and visitors with the dignity and respect, while being sensitive to the differing needs of all age groups, backgrounds, characteristics, and cultures.
Ability to Fulfill Job Expectations :
Must have the ability to the perform essential functions of the position, including required work hours, locations, and physical demands, without posing a direct threat to the health and safety of themselves or other individuals in the workplace, and with or without reasonable accommodation.
Physical Demands :
While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch, or crawl; talk or hear; taste or smell. The employee must occasionally lift and / or move up to 40 pounds. Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Essential Job Functions :
Clinical responsibilities include rooming patients, taking vitals, procedures, prescription renewals, triage of patient phone calls, review charts, lab test results, scheduling patients, responding to provider messagesPrepares exam rooms for providers between patient contactObtain prior authorizations (Office visits, Prescriptions, and procedures / surgeries)Assist in the in-bound / out-bound referral processPrepare the medical chart including importing medications from pharmacy, preloading vaccines, documenting pre-visit formsAdministering vaccinesAssist in scheduling new and established patient appointments as neededCommunicates well over the phone with patients and other healthcare professionals using professional communication skills and promotes leading practices phone standardsEvaluate patient phone callsAssist in inbox management and refills according to SMA policyMonitor and work appropriately in Electronic Medical Record environment and office workflowsAbility to adapt in a busy office environment to meet care standardsUnderstanding of supply management processes and needsSturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.