Customer Care Associate - Night Shift

Join Our Award-Winning Team in Baton Rouge - Where Work Meets Fun!

Are you ready to be part of something exciting? We've been proudly recognized as one of the Best Places to Work for over 5 years, and now, we're inviting YOU to join our dynamic and thriving team! Don't miss out on this full-time opportunity to grow, collaborate, and contribute to a winning team in one of Baton Rouge's most celebrated workplaces.

Why Choose Us?

✨ Vibrant Work Culture : We believe work should be as enjoyable as it is rewarding! Join a team that prioritizes fun, positivity, and an uplifting atmosphere every day.

🤝 Team Spirit : If you thrive on collaboration, you're in the right place. Work alongside passionate professionals dedicated to achieving excellence and building each other up.

🌟 Hands-On, Never Boring : Get ready for a fast-paced, hands-on role where no two days are the same! Enjoy the variety and excitement of the service industry while solving challenges and delighting customers.

🚀 Career Growth at Your Fingertips : We don't just offer jobs-we offer careers ! Unlock your potential with endless opportunities for personal and professional growth within a company that values your development.

🏆 Be the Best with the Best : Join a team recognized for excellence in customer service, and work alongside industry leaders in Baton Rouge. Build your skills and grow in a supportive and high-performing environment.

What You'll Do :

✨ Deliver Outstanding Customer Service : As the face of Benny's, you'll make sure every customer leaves with a smile by going above and beyond in creating an excellent experience.

💳 Process Sales & Transactions : Help customers with their purchases, manage the register, and ensure smooth sales transactions.

🛒 Merchandise & Store Maintenance : Keep shelves stocked, organized, and ensure the store stays clean and welcoming for every customer.

🔄 Manage Shift Duties : Balance your register at the end of each shift and assist in various tasks to keep things running smoothly.

💬 Troubleshoot Customer Concerns : Use your problem-solving skills to address any customer issues with professionalism and care.

What We're Looking For :

• 1-2 years of proven customer service or retail experience- You're a pro at making customers feel special!
• Excellent communication skills - You know how to connect with customers and work well with teammates.
• A calm demeanor under pressure - You're cool, calm, and collected in fast-paced, high-energy situations.
• Must be at least 18 years old and available to work weekends and holidays.

Food Service Responsibilities :

🍔 Follow Recipes & Serve with a Smile : Prepare menu items, serve customers quickly and efficiently, and make sure every meal is up to Benny's high standards.

🌟 Ensure Food Quality : Follow guidelines for portion control, serving temperatures, and answer any questions customers may have about menu items, ingredients, and pricing.

What We Offer :

💰 Competitive Pay : $15 / hour for full-time and part-time employees, with a $1.50 differential pay for overnight shifts. Plus, enjoy promotional incentives that reward your hard work!

💼 Generous Benefits Package : Full-time employees receive paid time off (40 hours in the first year), increasing with tenure. We also offer tuition and professional development reimbursement , and medical, dental, vision , and supplementary benefits.

🚗 Employee Perks : Enjoy free car washes and discounted oil changes -a Benny's exclusive perk!

Certificates & Licenses :

Ready to Join Our Team?

At Benny's, our customers are our family, and so are our associates. If you're ready for a role that's as fun as it is rewarding, apply today! We can't wait to welcome you aboard!