Police Administrative Assistant

Administrative Support Officer

Under general supervision of the Criminal Investigations Captain, the employee performs routine and specific administrative support duties, including reception, file management, and data entry.

1. Answer phones, greet visitors, manage correspondence, and handle inquiries from the public.

2. Assists citizens with requests for assistance concerning criminal offenses, civil processes, and other matters involving public safety.

3. Operates a 2-way radio system to maintain contact with police vehicles and other law enforcement units.

4. Make inquiries into and processes information from DCI for dissemination to other law enforcement officers, including driver information, vehicle registration, criminal history / records and other data.

5. Performs data entry into departmental databases while maintaining accurate and organized physical files; prepares, types, and files correspondence, memoranda, reports, and other official documents.

6. Prepares and submits reports to other agencies.

7. Assists walk-in public requests or inquiries, answers telephone requests for EMS and fire assistance, forwards calls to appropriate town departments or personnel.

8. Inventories and orders supplies and equipment as requested.

9. Responsible for updating personnel and duty rosters.

10. Supports outreach to the community by assisting with special events.

11. Must be able to prioritize job duties and work independently with minimal supervision.

12. Operates various office equipment and computer programs.

13. Performs other duties as required.

To perform this job successfully, an individual must be able to perform each of the essential functions satisfactorily. The requirements listed below are a representation, not an all-inclusive listing, of the knowledge, skill and / or abilities required.

High School Degree.

Considerable knowledge in the use of computers, Microsoft Office Suite, database entry and retrieval, and statistical analysis.

Exemplary organizational skills and possess the ability to maintain sensitive information.

Must possess the ability to communicate effectively both orally and in written form.

Ability to work well with the public.

Associate's degree or the equivalent education and training.

Secretarial or office experience preferred.

Notary certification desired or the ability to acquire certification within six months of hire.

Valid NC Driver's License.