Talent.com
Online Grocery Pick-Up Clerk
Online Grocery Pick-Up ClerkKroger • Henderson, TX, US
Online Grocery Pick-Up Clerk

Online Grocery Pick-Up Clerk

Kroger • Henderson, TX, US
30+ days ago
Job type
  • Full-time
Job description

Online Grocery Pick-Up Clerk

Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

Essential Job Functions:

  • Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.
  • In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.
  • Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.
  • In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.
  • E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.
  • Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
  • Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
  • Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones.
  • Read and follow directions given in the note section
  • Ensure quality and freshness of all items chosen
  • Communicate with customers via a portable phone and respond to calls in a professional and timely manner
  • Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars
  • Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.
  • Process the orders through the point of sale (POS) system
  • Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock
  • Maintain organization and cleanliness of staging areas and equipment
  • Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor
  • Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair
  • Perform required opening and closing procedures
  • Assist in training new e-Commerce team members
  • Meet/exceed productivity standards
  • Ability to work cooperatively in high paced and sometimes stressful environment.
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
  • Ability to act with honesty and integrity regarding customer and business information.
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

  • Ability to work without supervision
  • Ability to read shelf tags
  • Basic math skills (i.e., counting, addition, and subtraction)
  • Excellent oral/written communication skills

Desired Previous Experience:

  • Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier
Create a job alert for this search

Online Grocery Pick-Up Clerk • Henderson, TX, US

Similar jobs

Bakery/Deli Clerk

KrogerHenderson, TX, United States
Part-time

Create an outstanding customer experience through exceptional service.Establish and maintain a safe and clean environment that encourages our customers to return.Assist the department manager in re...Show more

 • Promoted

Clinical Pharmacist II - Henderson Emergency Hospital - Full Time

Christus HealthHenderson, TX, US
Full-time

All pharmacists fill orders for drugs, monitor patient drug therapies and provide drug information.Pharmacists provide pharmacy services with compassion, excellence and efficiency.In addition, leve...Show more

 • Promoted

Driver - Pick-up and Deliver

DoorDashHenderson, TX, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o...Show more

 • Promoted

Grocery Delivery Driver

DoorDashHenderson, TX, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o...Show more

 • Promoted

Restaurant Delivery - Onboarding / Onboard

DoorDashHenderson, TX, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o...Show more

 • Promoted

DoorDash Shopper - Shop on Your Time

DoorDashHenderson, TX, United States

Why Become a Shopper with DoorDash?.Turn your shopping skills into extra income.Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shopper you ...Show more

 • Promoted

Dashers - Sign Up and Start Earning

DoorDashHenderson, TX, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o...Show more

 • Promoted

Restaurant Delivery - Sign Up and Start Earning

DoorDashHenderson, TX, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o...Show more

 • Promoted

Restaurant Delivery - Be Your Own Boss

DoorDashHenderson, TX, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o...Show more

 • Promoted

Restaurant Delivery - Sign Up in Minutes

DoorDashHenderson, TX, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o...Show more

 • Promoted

Online Survey Participant: Work Remote and Earn Up To $25 Per Survey

Earn HausHenderson, TX, US
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se...Show more

 • Promoted

DoorDash Shopper

DoorDashHenderson, TX, United States

Why Become a Shopper with DoorDash?.Turn your shopping skills into extra income.Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shopper you ...Show more

 • Promoted

Restaurant Delivery - Flexible Onboarding

DoorDashHenderson, TX, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o...Show more

 • Promoted

DoorDash Shopper - Sign Up and Start Earning

DoorDashHenderson, TX, United States

Why Become a Shopper with DoorDash?.Turn your shopping skills into extra income.Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shopper you ...Show more

 • Promoted

Restaurant Delivery - Start Earning Quickly

DoorDashHenderson, TX, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o...Show more

 • Promoted

Deli Clerk

Brookshire Grocery CompanyHenderson, TX, United States
Full-time

At Brookshire Grocery Company (BGC), we're not just about business-we're about building a community where you can thrive.Based in Tyler, Texas, BGC is home to five unique banners-Brookshire's Groce...Show more

 • Promoted

Drive with DoorDash - Flexible Onboarding

DoorDashHenderson, TX, United States

Why Become a Shopper with DoorDash?.Turn your shopping skills into extra income.Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shopper you ...Show more

 • Promoted

Complete Online Surveys For Cash (Up to $25/per)

Earn HausHenderson, TX, US
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se...Show more