Operations Manager

Filta Environmental Kitchen Solutions provides essential, eco-friendly services to commercial kitchens across the nation, specializing in cooking oil filtration, fryer management, and total kitchen exhaust cleaning. We are committed to operational excellence and sustainability. Join our growing Nashville team as an Operations Manager to ensure world-class service delivery and lead a motivated team.

Role Overview

The Operations Manager is the driving force behind the Nashville franchise's daily service execution, efficiency, and personnel management. This is a hands-on leadership role responsible for translating our service agreements into flawless field operations, managing all human resources functions for the operations team, and ensuring profitability through strict adherence to KPIs.

Key Responsibilities

I. Client Onboarding & Operational Excellence

• New Customer Onboarding : Oversee the proper transition of new clients from the sales team to operations, ensuring accurate setup of service protocols, scheduling, and initial equipment preparation.
• Service Delivery : Plan, schedule, and dispatch daily service routes to maximize crew efficiency, minimizing drive time and ensuring 100% service completion rates.
• Inventory & Logistics : Manage local inventory of supplies, parts, and equipment necessary for daily operations.
• Training & Compliance : Ensure all field staff are fully trained on Filta's safety protocols, equipment use, and service quality standards.

II. Team Leadership & Personnel Management (Hire, Fire, Inspire)

III. Financial Management & KPI Accountability

Qualifications

Compensation & Benefits