Senior Professional, Account Management

Senior Account Manager

As a Senior Account Manager in the digital media team, you will play a pivotal role in driving client success by developing strategies using Epsilon's digital media solutions that align with client business objectives. You will lead internal teams to successful execution of personalized digital campaigns. Leveraging your deep understanding of consumer behavior, marketing principles, and Epsilon's personalized media capabilities, you will develop innovative campaign strategies that maximize client ROI and market share. Your ability to partner with Sales to identify opportunities for program optimization and incremental revenue will fuel account growth, and your strategic insights will help shape and expand client roadmaps. You will foster a collaborative cross-functional team environment and guide them and your direct report to deliver exceptional client service and achieve strategic goals, while your focus on operational efficiency and process optimization will ensure seamless campaign execution and scalability. Through your expertise in data analytics, you will monitor program performance, develop mitigation strategies, and provide actionable insights that drive continuous improvement. Your commitment to excellence will not only enhance client satisfaction but also help strengthen Epsilon's position as a market leader in personalized media solutions within the digital media landscape.

In this role, you will enhance client relationships by consistently delivering programmatic strategies that achieve client business objectives. Your strategic guidance and expertise will lead the cross-functional team to the successful execution of client programs that maximize ROI, identify new opportunities for revenue growth, and expand market share. Your efforts in optimizing internal processes and ensuring operational efficiency will result in streamlined campaign execution and increased scalability. Through your focus on insights and performance monitoring, you will provide clients with valuable insights that drive decision-making and program optimization. Ultimately, your contributions will not only drive client satisfaction and retention but also reinforce Epsilon's reputation as a leader in personalized media solutions.

You are a results-driven professional with a passion for marketing, client success, and strategic media planning and execution. You excel at building strong, lasting client relationships by delivering innovative, data-driven solutions that align with client goals and drive measurable business outcomes. Your ability to think strategically and identify opportunities for growth sets you apart, as does your knack for optimizing campaigns to maximize return on investment and expand market share. As a natural leader, you inspire and develop teams by fostering a culture of collaboration, accountability, and continuous improvement. You are adept at mentoring and coaching team members, helping them grow into their full potential while aligning their efforts with broader organizational goals. You have a keen eye for operational efficiency, always looking for ways to streamline processes and scale efforts effectively. Analytical by nature, you are comfortable working with data to uncover insights, drive performance improvements, and deliver compelling results for clients. Your commitment to excellence and proactive problem-solving skills makes you a critical player in reinforcing Epsilon's position as an industry leader in personalized media solutions.

Bachelor's degree from a four-year college or university preferred. Seven or more years of experience in account management, preferably in digital marketing or within an interactive agency. Proven experience in media planning, strategy development, and campaign execution. Exceptional client service acumen with strong presentation, communication, and writing skills. Strong proficiency in Excel, Word, and PowerPoint. Excellent multitasking abilities with experience managing multiple projects. A track record of working across teams and departments to achieve goals. Ability to think strategically and quickly adapt to changing circumstances.

Epsilon is a global company with more than 9,000 employees around the world. We are seeking candidates that align with our company values, demonstrate them, and make them meaningful in their day-to-day work :

• Act with integrity.
• Work together to win together.
• Innovate with purpose.
• Respect all voices.
• Empower with accountability.

As an Epsilon employee, you deserve perks and benefits that put you, your family, and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following :

Epsilon benefits are subject to eligibility requirements and other terms.

Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to LeaveofAbsence@epsilon.com to request an accommodation. Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.