Healthcare Specialist

Title : Healthcare Specialist

Requisition Id : 33934 Job Function : Field Services Operations Career Area : Operations Work Location : Philadelphia, PA*, Pennsylvania Work From Home

About Us :

Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment.

Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size.

Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one’s identity.

Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.

Position Purpose :

The Healthcare Specialist is responsible for providing strategic guidance towards the compliant, safe and efficient handling and processing of all Waste Streams contracted by the facility(s).

Ensures the services provided to the facility(s) by Stericycle consistently meet service expectations, regulatory and safety compliance measures, and are provided in a productive and profitable manner.

Key Job Activities :

Monitors the performance of operational efficiencies and assist in ensuring that their performance and cost goals are being achieved by utilizing cost tracking tools and reviewing invoices for accuracy.

Identifies and executes ways to reduce costs while still fulfilling contractual obligations

Provides strategic consultative resources to hospital staff to assist them in managing all contracted waste streams in a safe and compliant manner.

Serve as the primary liaison in managing all contracted waste streams

• Provides expert knowledge as needed on each of the regulations associated with the waste streams being managed (i.e., EPA, DOT, DEA, and any other state or local regulations)
• Conduct Survey for customers identifying compliance gaps and waste segregation opportunities utilizing the Virtual Compliance Partner application
• Project manage implementation of new compliance-based services including the tracking, coordinating, and communication of schedules and expectations to internal and external customers.

Develop and deliver customized training for the implementation and maintenance of the contract

• Regularly schedule and complete customer-facing activity with focus on service satisfaction, building relationships, and identifying ways to improve operational efficiencies and profitability
• Perform other duties and responsibilities, as assigned

Education :

Preferred Education : in Bachelors

Experience (North America) :

Bachelor’s Degree preferred, with experience in healthcare discipline preferred, or the equivalent in related work experience, demonstrating detailed knowledge of OSHA and / or EPA-RCRA and / or U.

S. DOT, and / or The Joint Commission Standards

3+ years of experience in the healthcare industry, or the equivalent in related work experience, demonstrating excellent working knowledge of medical waste issues and the healthcare industry, and consultative skills to effectively deal with customers.

Candidate is confident with public speaking duties

• Demonstrates the ability to work well with others, and provide excellent customer service, both internally and externally
• Demonstrates the ability to identify and understand customer needs; takes appropriate actions to ensure customer needs are met while also meeting Stericycle expectations
• Demonstrates the ability to present ideas / information in a clear, concise, organized, and diplomatic manner; asks appropriate questions to obtain information;

listen to others to respond effectively to ideas and questions. Presents prepared information to groups in a manner that is clear & concise, holds their interest, and addresses their needs or concerns.

• Always demonstrates a professional work ethic and professional appearance
• Independent, self-motivated who can meet goals and objectives that have been outlined by Senior Team. Demonstrates time management skills, working in an autonomous environment

Benefits :

Stericycle currently offers its employees the option to participate in a full range of benefits, including a health care program which includes medical, dental, vision and prescription coverage, healthcare and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan.

Participation in some programs requires that employees be regularly scheduled to work a minimum number of hours and / or to have fulfilled a waiting period after they begin employment with Stericycle.

Our Promise :

Stericycle is committed to attracting and retaining a diverse workforce, and to valuing unique perspectives and identities.

We foster a culture of belonging that encourages, supports, and celebrates the diverse voices of our team members. It fuels our innovation and strengthens our connection to our customers and the communities we serve.

We are proud to be an equal opportunity employer. All employment is decided on the basis of qualifications, merit, and business need.

The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job.

This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition.

This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws.

To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.

Nearest Major Market : Philadelphia