Part Time - Student Services Assistant

Hourly Rate

hour

Not Eligible for Benefits

This is a part-time, temporary position not eligible for benefits.

Work Schedule

Monday - Thursday, 8am - 6pm, Friday, 8am - 5pm; up to hours per week, some evenings and weekends may be required

Maricopa Summary

Job Summary

This position will be greeting and checking in students and visitors at the Welcome Desk & at the Splash Pad. They will assist all visitors, college employees and students with general questions, directions and events on campus. This position will triage students, assist with self-service, entering students into the QLess system, monitor ConexEd, provide general information, answer the department phone, monitor and respond to student emails, assist with basic international student enrollment as well as international student application information, and assist the team with programming needs.

Essential Functions

20% - Welcome representative for Splash Pad & Welcome Desk coverage assistance providing customer service ( triage, assists with directions, questions, current events, etc.)

20% - Uses and monitors QLess, ConedEx & other duties as assigned ( assistance with programming)

30% - Answers emails and phone calls

30% - Provides application information and basic enrollment for international students

Minimum Qualifications

A. Familiar with using SIS, QLess, ConedEx, Google suite

B. Dependable, strong customer service skills

C. Able to handle and organize high traffic area

D. Strong multitasking skills

Special Working Conditions

Possession of a valid State of Arizona Class D Driver's License is required; employee must meet district minimum standards regarding driving : May be required to lift or carry up to 25lbs. May be required to sit for a prolonged period of time; viewing a computer monitor