Sr Collection Specialist

Equify Financial, LLC.

Equify Financial, LLC. is a privately?owned, independent specialty finance company based in Fort Worth, Texas. We tailor and personalize our services for each client to build a strong relationship and future for their business. We are an independent, collateral?based lender that can service customers at every financial stage of their business. With over 180 years of combined experience in the equipment finance industry, we can provide an extensive amount of knowledge and an in?depth understanding of our customers financial circumstances. We help our clients identify areas of growth and find creative solutions that bring more capital to their businesses.

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Position Summary

Were searching for a Collections Specialista meticulous, empathetic, and solution?oriented professional who understands the intricate balance between maintaining financial health and nurturing customer relationships. In this role, you will lead our collections efforts, respond to customer inquiries, and maintain a high level of service in all interactions. You will also oversee smooth title transitions and participate in asset management, all while upholding our high standards of customer service.

Key Roles / Responsibilities

• Take the reins on collections activity, using your negotiation skills to encourage timely payments while preserving our valued customer relationships.
• Be the friendly voice that addresses customer inquiries, providing supportive solutions and advice, emphasizing our commitment to their success.
• Collaborate with our dedicated team to improve processes, showcasing our solution?oriented philosophy.
• Keep precise records of your interactions with customers and collections efforts, a testament to our commitment to detail.
• Regularly report on collections status and customer service metrics, supporting our culture of transparency and accountability.
• Stay up to date with relevant laws and regulations, reinforcing our promise to be a trustworthy financial partner.

Required Education, Experience, and Qualifications

Working Conditions

Benefits

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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