Job Description
Job Description
Salary : $20.91 - $22.98
Since 1985, Albuquerque Health Care for the Homeless has dedicated its mission exclusively to providing services to people experiencing homelessness. AHCH provides a distinctive continuum of integrated care through outreach and site-based services to address the health-related causes and consequences of homelessness. Our vision is to live in a world that is just and without homelessness. We believe that homelessness is an issue that can be solved through access to quality health care, adequate and affordable housing, and a living wage.
The Public Benefits Specialist will have the opportunity to work directly with clients across the organization to provide access to public benefits that they may be eligible for. This includes but is not limited to : SNAP, Medicaid, Medicare, SSI / SSDI, SOAR, General Assistance, TANF, WIC, LIHEAP, childcare assistance through CYFD, and Unemployment Insurance. The Public Benefits Specialist will also be responsible for creating and providing training to other AHCH staff on public benefits practices.
Duties and Responsibilities :
- Must obtain / maintain SOAR certification through online certified training
- Obtain / maintain Medicaid Presumptive Eligibility certification
- Conduct interviews with the those experiencing homelessness and determine eligibility for public benefits
- Work in various on-campus and field settings to maximize benefits enrollment outreach to those in need
- Collaborate with internal and external referral sources to identify applicants
- Attend Resource Center and Public Benefit Champions team meetings
- Maintain up to date information about benefits access and eligibility requirements for city, state and federal resources
- Will work in conjunction with Social Services team to identify need for Case Management, housing assistance, and other resources
- Develop and maintain relationships with Social Security, Human Services Division, Income Support Division and Medicaid agencies
- May accompany individuals to medical, behavioral health, Health Care Authority, and Social Security Administration appointments as needed for public benefit services
- May coordinate visits to medical doctors, psychiatrists, and other specialists as needed for public benefit services
- Develop and maintain information tracking systems to enhance outcome reporting
- Creating and provide training on public benefit practices
- Other administrative tasks and department coverage as needed
Minimum Qualifications :
2 years of relevant experienceStrong interpersonal and communication skillsSolid professional boundaries and ability to maintain confidentiality of sensitive / HIPAA covered protected health informationAbility to effectively communicate complex information to a wide and varied audienceKnowledge and understanding of terminology used in medical recordsHigh skill level in attention to detail and organizationExcellent writing skills and ability to synthesize large quantities of information into a concise formatService philosophy alignment with AHCH mission and visionStrong computer literacy and ability to learn new programsCapacity to work independently and meet deadlinesAbility to work with across multi-disciplinary teamHigh School Diploma or equivalentExperience with underserved populationsPreferred Qualifications :
Current SOAR certificationCurrent PEMOSA Determiner certificationExperience with benefits enrollment for underserved populationsBachelors Degree in Social Work, Sociology, Psychology, or other human services related field or combination of education and relevant experience equivalent to 4 yearsKnowledge of public benefits systems in New MexicoExperience working with underserved populations and / or those experiencing homelessnessExperience working with people with serious mental illness, medical impairment, and / or co- occurring substance use disorderKnowledge and understanding of Harm Reduction philosophyAll benefits start the month after you begin work :
Low cost medical, vision, and dental insurance with health club membershipLife insurance and Accidental Death and Dismemberment fully paid for by organizationLong Term Disability fully paid for by organizationPaid Time Off - 24 days in first year of employmentCatastrophic Sick Time accrual7 Paid holidaysHealth Care and Dependent Care Flexible Spending Accounts401k with employer matchStudent loan forgiveness eligibleWe're an equal opportunity employer. All applicants will beconsidered for employment without attention to race, color,religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.