Medical Assistant

• Working in close partnership with the Addictions Services team members in our East Boston location, the Medical Assistant assists and directs care of patients in the clinic while supporting the work of the nurse and providers by performing all clerical and supportive clinical duties in our Harm Reduction Program.
• Their primary function is to manage efficient patient flow and to be available to assist providers as needed.
• The Medical Assistant is responsible for various clinical skills appropriate to training and scope for the maintenance and control of non-pharmaceutical supplies and equipment, and for assigned support activities.
• The Medical Assistant assumes a range of patient care responsibilities dealing with the physical and emotional aspects of patients with Substance Use Disorders.
• The role includes taking vital signs, collect urine samples and record pertinent patient demographic information, assist with administering SAMHSA’s survey for all patients.
• This also includes answering/triaging incoming calls, interviewing patients for the program, scheduling intake/evaluation visits with the nurse and/or physician, and conducting weekly outreach for patients who missed their appointments.
• The MA may also provide support to the Departments initiatives by compiling data on the program for reporting purposes, meeting documentation requirements, assisting in grant requirements, and following State and governing guidelines.

• High School Diploma or G.E.D.
• Graduation from a Certified Medical Assistant Program
• BLS Certification (Basic Life Support)
• Bilingual skills preferred.

• Two years experience as a Medical Assistant preferred.

• Meets medical assistant skill level with addition of demonstrated leadership ability.

• MEDICAL, DENTAL, AND VISION COVERAGE
• LIFE AND DISABILITY INSURANCE
• 401(K) RETIREMENT PLAN
• TUITION REIMBURSEMENT
• FLEXIBLE SPENDING AND TRANSPORTATION ACCOUNTS
• PAID HOLIDAYS, VACATIONS, SICK, AND PERSONAL TIME
• GENEROUS STAFF DEVELOPMENT BENEFIT
• EXCELLENT MALPRACTICE COVERAGE
• PET INSURANCE
• FREE PARKING
• AND MUCH MORE

About East Boston Neighborhood Health Center:

Everywhere you turn, you can feel it: Passion and commitment at the East Boston Neighborhood Health Center (EBNHC), the largest community health center in Massachusetts and one of the largest in the country. From the nurses and physicians on the frontlines of patient care, to the managers who shape policy, to the customer service representatives who keep our facilities running smoothly — everyone here has a role in making medicine better. Striving to be an employer of choice, we offer progressive benefits, a variety of schedules, and the satisfaction of working with a diverse workforce whose unity of purpose is a real force for achievement. Plus, our Education & Training Institute is an attractive resource for many of our employees who seek to broaden their skill base and advance their careers. For the eighth time, East Boston Neighborhood Health Center has been named one of the Top Places to Work in Massachusetts by the Boston Globe! This award recognizes the most admired workplaces in the state voted on by the people who know them best — their employees. Read on to see how we’re striving to be an employer of choice. 1. SENSE OF PURPOSE Founded during the Civil Rights Movement, EBNHC provides high-quality care to all without regard to age, race/ethnicity, insurance status or ability to pay. As the largest community health center in Massachusetts and one of the largest in the nation, EBNHC opens its doors to patients from all demographics and cultures and provides them with the same quality care. Our staff is unified and passionate about fulfilling this mission. We believe we can change medicine for the better and we do it every day. 2. FOCUS ON DIVERSITY AND EQUITY Our workforce is as diverse as the city we call home — in gender, race, ethnicity, sexual orientation, disability, religion, and age, as well as in cultural backgrounds, life experiences, thoughts, and ideas. We know that neighbors who share cultures, concerns, and goals understand one another, and that that understanding reduces barriers to care and opens doors to opportunity. We’re committed to fostering an inclusive and equitable environment for all inside and outside the health center. 3. STRONG LEADERSHIP EBNHC’s leaders are instrumental in shaping healthcare policy across Massachusetts and is dedicated to creating equity in medicine. Their efforts along with tireless work of our frontline staff have led to more than 100,000 vaccine doses administered in neighborhoods hit hardest by the pandemic including East Boston, Chelsea, Revere, Winthrop, Everett, and the South End. 4. TRAINING AND ADVANCEMENT Our Education & Training Institute is an attractive resource for many of our employees who seek to broaden their skill base and advance their careers. More than half of our employees reside in our service area. By bringing education and training opportunities to the community, we provide employees and community members with the education and skills needed to obtain well-paying jobs in health care, ultimately strengthening the local economy. 5. FLEXIBILITY AND PROGRESSIVE BENEFITS The workplace is undergoing a once-in-a-lifetime transformation, and organizations that embrace that change, and put their employees’ needs first rise to the top. To attract and retain outstanding staff members, we nurture and maintain a supportive environment that reflects our mission and culture. That includes offering important benefits like medical, dental, life and disability insurance, paid time off, flexible spending and transportation accounts and excellent malpractice coverage so that you can be your best inside and outside of work.