Floor Manager

We are seeking a dynamic and personable Restaurant Manager to join our team and ensure every guest enjoys an exceptional dining experience. Our ideal candidate has previous food service experience with 3+ years of which are in a managerial role. If you are ready to bring your energy and leadership to our fun team, apply today!

Responsibilities

• Guest Engagement : Regularly visit tables to check on guests' satisfaction, address any concerns, and ensure a memorable dining experience.
• Customer Feedback : Actively listen to guest feedback, both positive and constructive, and take appropriate actions to enhance service quality.
• Issue Resolution : Address and resolve guest complaints promptly and professionally, turning potential issues into positive experiences.
• Team Leadership : Supervise and support front-of-house staff, ensuring they adhere to service standards and maintain a positive work environment.
• Operational Oversight : Monitor dining room operations, including seating arrangements, table turnover, and overall ambiance, to ensure smooth service.
• Staff Training : Provide ongoing training to staff on customer service excellence, emphasizing the importance of guest interactions and feedback.

Qualifications