Technology Sales Consultant

The Technology Sales Consultant has three core responsibilities :

• Provide the highest level of customer satisfaction.
• Deliver positive financial results including top-line revenue and target margin.
• Manage the sales cycle from inception, to implementation, closed out and service.

This role is critical to Red Thread’s success.

Job Functions :

Identifies, pursues and captures new revenue opportunities.

Promotes revenue growth and deepens relationships with existing clients.

Develops new business strategies based on market conditions and emerging trends.

Initiatives contact with prospective clients and executes consistent follow up.

Build relationships with influencers, partners, and industry contacts.

Attend networking, industry, and client events.

Entertain clients as needed.

Promote and partner with other Red Thread disciplines to offer integrated solutions.

Host clients and partners at showrooms and deliver integrated tour experience.

Prepare quotations and RFP responses.

Provide proposals consistent with Red Thread requirements for pricing and margin.

Costing all hardware, software, service, and outside labor items.

Prepare and capture approval on all change orders.

Manage a balanced portfolio of hardware, software, and service solutions.

Provide timely and accurate sales forecast and updates CRM daily.

Coordinate with internal stakeholder teams to deliver superior project outcomes.

Confirm client satisfaction at project completion.

Deliver final documentation and ensure that client is professionally trained.

Maintain and renew service level agreements for all clients.

Execute all new client applications and captures customer deposits.

Follow Red Thread guidelines for order submission and updates.

Comply with Red Thread’s credit and collections policies and procedures.

Conduct business under Red Thread’s normal terms and conditions, or partner with Red Thread

contract team to establish a satisfactory contractual agreement.

Communicate with clients on any financing, credit, or pricing discrepancies throughout the sales cycle.

Assist with the collection delinquent funds as needed.

Perform special projects as assigned.

Knowledge Requirements :

Maintain all professional certifications and training required by Red Thread See Appendix A “Training and Certification Requirements”

Proactively seek out training opportunities and professional development that will increase your value to clients, partners, and coworkers.

Seek training opportunities for other Red Thread disciplines (furniture, AP, etc.).

Skills :

Outstanding written and oral communication skills – good listening is critical.

Strong presentation skills

Retain and explain detailed technical information.

Problem solving and negotiation skills

Time management

Decision-making / prioritization

Strong multitasking skills

Microsoft Office Suite – strong PowerPoint and Excel skills.

Other Microsoft web-based applications (CRM)

Attributes :

Positive

Coachable

Adaptable

Entrepreneurial

Empathetic

Creative

Goal-oriented.

Self-directed

Takes initiative

Qualifications :

BA / BS degree preferred.

3+ years of technology sales experience preferred