Supervise the day-to-day functions of the restaurant while providing excellent customer service and actively contributing to department requirements and standards Assign duties and responsibilities to servers, ensuring appropriate coverage and staffing levels based on business needs.Coach and mentor servers to improve performance, enhance service skills, and achieve service excellence. Conduct ongoing training sessions on menu knowledge, wine service, upselling techniques, and customer engagement strategies. Promote menu items, specials, and promotions to guests, using suggestive selling techniques to increase sales and enhance the dining experience. Interact with guests to ensure a positive guest experience Perform additional duties as assigned that may be outside of the normal scope of duties, based on business needsAbility to work a flexible schedule, including weekends and holidaysAbility to collaborate in a team environmentBasic communication skills One year minimum of experience in food and beverage operationsPrior supervisory experience, a plus Prior micros or other systems experience, a plusLuxury hotel experience, a plusHealthcare benefits401k retirement plan with company matching
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Lead Server • Newport Beach, CA, United States