Band Repair Technician

Description

Join our team at Santa Barbara's oldest music store!

Opened in 1986, Nick Rail Music has a stellar reputation both inside the music products industry and in the community. We specialize in school music sales, rentals, repairs, and support and also have a full line of fretted and percussion products.

We are looking for an experienced band repair technician to work on customer and store owned instruments (entry to professional level).

Essential Duties and Responsibilities include, but are not limited to the following :

• Repair rental inventory, school account instruments and customer repairs
• Provide great customer service to customers via phone, written and face-to-face interaction
• Order repair parts and supplies as necessary.
• Accurate completion of all repair paperwork, including repair tickets and shop logs.
• Maintains technical knowledge on tools and techniques.
• Maintain operational safety of the repair shop including safely using tools and equipment, completing periodic audits, training and hazardous material inventories.
• Maintain safe, clean and efficient working conditions.
• Consistently adhere to Nick Rail Music's employee handbook and customer service standards.
• Practice sound inventory maintenance and care.
• Other duties as assigned and based on the needs of the business.

Benefits and Compensation

Requirements

Education, Experience and Qualifications :

Required Qualifications : All candidates must perform a bench test with Senior Repair Technician.

Supervisory Responsibilities : None

Work Environment : Repair shop and retail store

The person in this position :

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