Supervisory Field Support Lead (Director Financial Services Programs 3, NS)

Supervisory Field Support Lead

The New York State Department of Financial Services (DFS) is seeking an experienced and motivated Supervisory Field Support Lead to join the Banking Operations team within the Banking Division. This position has a strategic focus on examiner development, applied risk analysis, and post-exam feedback. The incumbent will reinforce supervisory best practices through field-based coaching, report review, and targeted skill-buildingall informed by real-time lessons learned from ongoing and completed examinations. This role supports the development of examiners' competencies in evaluating asset quality, earnings, liquidity, capital adequacy, interest rate risk, and loan review, and ensures the alignment of field practices with DFS expectations. The position also contributes to building a more robust in-house training capability aligned with supervisory priorities.

Duties include, but are not limited to, the following :

• Establish and implement a "train the trainer" model, to provide Examiner supervisors with the knowledge, skills and abilities needed to effectively develop staff competencies
• Acts as subject matter expert in examinations to observe and assess examiner job-based knowledge in applying risk assessment methodologies across key risk areas.
• Supports examiners in evaluating earnings, capital, liquidity, interest rate risk, and loan review by guiding their analysis of risk components and assisting in the drafting of preliminary examination comments.
• Reinforces classroom-based training principles during examinations by helping examiners apply supervisory concepts, analytical techniques, and regulatory standards in real-time field scenarios.
• Acts as escalation point during on-site or remote engagements, to provide real-time feedback, guidance, and informal coaching to examiner staff.
• Works with supervisors and managers to identify trends and gaps in examiner understanding and translate those into actionable recommendations for follow-up learning.
• Supports the examination team by enhancing examiner readiness and improving fieldwork quality and consistency.
• Reviews draft Reports of Examination to ensure findings are clearly articulated, risk assessments are well supported, and DFS standards are upheld.
• Works with the DFS Training office to develop concise job aids, case studies, workshops and refreshers based on identified training gaps from exam reviews.
• Collaborates with division leadership and HR to enhance onboarding, mentoring, and long-term examiner capability-building efforts.
• Willingness and ability to travel up to 30% overnight; and
• Other duties as assigned.

Minimum Qualifications :

Salary : $127,507 - $160,911 (salary commensurate with experience). Positions located within the New York City metropolitan area, as well as Suffolk, Nassau, Rockland, and Westchester Counties, are also eligible to receive an additional $4,000 annual downstate adjustment.