Director, Integrated Data Services (Analytics)

Covenant House seeks talented individuals who are motivated to help us carry out our mission of ending youth homelessness.

Overview

Since 1972, Covenant House has served and advocated for youth and young families experiencing homelessness, human trafficking, and exploitation. Our overarching goal is to end homelessness among youth and young families by helping them achieve housing stability, heal from trauma, tap into their innate resilience, and hone their interests and skills to forge new pathways to independence. This work is carried out across Covenant House sites in 34 cities in the US, Canada, Mexico, Guatemala, and Honduras.

About the Role

The Director, Integrated Data Services (Analytics) is responsible for advancing Covenant House’s fundraising goals through the execution of data analytics projects, including developing reports, dashboards, and data visualizations, ensuring data quality, and collaborating with cross-functional teams to deliver actionable insights.

In this role, you will report directly to the AVP, Integrated Data Services, and will initially serve as an individual contributor with the opportunity to build and lead a team of data analysts. You will have the opportunity to shape Covenant House’s data and analytics strategy, expand and optimize our data warehouse, and support the integration of advanced analytics tools. You will also play a key role in recommending solutions that enhance data-driven decision-making and improve fundraising effectiveness, helping us better serve young people experiencing homelessness.

Essential Duties and Responsibilities

Data Analysis & Reporting

• Analyze donor and campaign data to identify trends, behaviors, and opportunities
• Develop and automate reports, dashboards, and visualizations that translate data into actionable insights
• Collaborate with cross-functional teams to identify data and reporting needs, opportunities, and solutions aligned with organizational objectives
• Provide consultation on design, implementation, and assessment of statistical models and scoring methodologies to attain targeted performance outcomes in collaboration with campaign teams
• Build reporting solutions for areas such as file health, lifetime value, marketing attribution, and cost to acquire, and monitor for learnings and opportunities

Data Infrastructure & Operations

Fundraising Support

Collaboration

Sample Projects

The following examples showcase how this role helps advance our mission and achieve our goals :

Required Knowledge, Skills and Abilities

Required Qualifications

To qualify, candidates should have a bachelor’s degree plus at least 5 years of relevant experience, or, if without a bachelor’s degree, a minimum of 7 years of relevant experience

Preferred Knowledge, Skills, Abilities and Qualifications

Travel Requirements

Our Community

Our critical mission demands that we have all voices at the table. A team of diverse people, perspectives, and experiences is smarter, stronger, and more effective for our young people. At Covenant House, every team member is valued, respected, heard, and supported, and we welcome honest and courageous self-reflection on any aspects of our work that are based on biased or outdated viewpoints. We deliberately create opportunities for our staff to grow and thrive.

Covenant House International is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind : CHI is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at CHI are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, belief, sex, sexual orientation, gender identity, national origin, veteran status, family or parental status, disability status, or any other status protected by the laws or regulations in the locations where we operate. CHI will not tolerate discrimination or harassment based on any of these characteristics and encourages all qualified applicants to apply.

If you have a disability or medical condition and need a reasonable accommodation, such as an ASL interpreter or a different interview format, or if you have physical accessibility needs, let us know. Contact us at 1-800-388-3888, Monday through Friday, 9 a.m. to 5 p.m., Eastern Time or email us at chipeopleandculture@covenanthouse.org.