General Manager

Hospitality Manager

The Hospitality Manager is responsible for overseeing the daily operations of the restaurant, ensuring high standards of service and customer satisfaction, and managing the overall performance of the establishment. The ideal candidate will have a strong background in hospitality management, excellent leadership skills, and a passion for creating an exceptional dining experience.

Key Responsibilities :

• Manage all aspects of restaurant operations, including staffing, scheduling, and inventory management.
• Ensure high levels of customer service and satisfaction by training and supervising staff.
• Develop and implement strategies to increase sales and profitability.
• Maintain compliance with all health and safety regulations.
• Collaborate with the kitchen and front-of-house teams to ensure smooth operations.
• Handle customer complaints and resolve issues promptly.
• Prepare and manage budgets, financial reports, and forecasts.
• Oversee the hiring, training, and development of staff.

Qualifications :