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DialAmerica
Customer Service Rep - Start ASAP with Sign on bonus!DialAmerica • Knoxville, TN
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Customer Service Rep - Start ASAP with Sign on bonus!

Customer Service Rep - Start ASAP with Sign on bonus!

DialAmerica • Knoxville, TN
30+ days ago
Salary
$11.00–$15.00 hourly
Job type
  • Full-time
  • Part-time
Job description
Shift: Part-Time or Full - Time Pay: After training, our agents make an average of $11-$15 an hour At Aucera your career growth is a priority. As a Call Center Rep, you will ensure a memorable customer experience by using needs-based strategies. While working At Aucera, you'll gain valuable skills that you can apply to your future growth with us and any career you may pursue in the future. Imagine adding the below skills to your resume!
  • Communication and presentation
  • Listening, critical thinking, and problem solving
  • Adaptability and team building
  • Decision making
  • Goal setting and time management
  • Confidence and relevant work experience
The list will continue to grow during your employment with us. Your resume will expand to include skills that lead you on the path to careers in industries like sales, hospitality, management, technology, and beyond. And we will support your professional growth, whether At Aucera or beyond.Job ResponsibilitiesSpecific duties for Call Center Representatives:
  • Identifying and resolving customer issues using problem-solving skills
  • Upselling products and/or services to the customer
  • Continually maintaining a working knowledge of our clients' products, services and promotions
  • Putting the customer first and remaining polite and professional at all times
  • Documenting all customer information, communications and sales in a computer system
BenefitsHere’s just some of what we have to offer:
  • $150 Sign-on bonus!
  • Paid Time Off
  • Complimentary Identity Theft Protection benefits
  • Competitive compensation - base salary + incentives our agents make $11-$15/hr.
  • Flexible schedules that work around your life
  • Flexible pay: direct deposit with daily and weekly options
  • Healthcare coverage and 401K
  • Paid on-the-job training
Job RequirementsWhether you’re reinventing yourself or looking to grow at a new organization, you’ll feel at home At Aucera. This position is a good fit for those coming from a variety of different industries, such as retail, hospitality, management, and service.The attributes that make a great Call Center Agent include:
  • Willingness to learn
  • Competitive spirit
  • Reliable
  • Enjoy helping others
  • Able to communicate with all types of people
  • Flexible
  • Background and/or drug test may be required
ABOUT AUCERA: Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation's largest privately owned dedicated domestic call center companies with 19 call centers located throughout the United States.At Aucera, YOU are the Difference!
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Customer Service Rep - Start ASAP with Sign on bonus! • Knoxville, TN

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