Join The People Helping People
Velera is the nation's premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose : We accelerate partners' success through innovative financial technology solutions and inspired service.
The Opportunity
The Product Intake Analyst will be responsible for supporting and managing the intake process of new products and services. This role requires expert level knowledge of products, the technology behind them and the subject matter experts to go to in creating new opportunities forward. This role will involve analyzing and evaluating product information, technical requirements, feasibility, integration and ensuring that all necessary documentation and requirements are met. The role will work cross-functionally across the organization to capture requirements, size requests and support the prioritization of new product requests. The position will be responsible for conducting impact analysis, identifying risks & dependencies and a thorough understanding of the organizations product set.
Day in the Life
- Review and assess product information provided by development teams, solution architects, vendors and other stakeholders and / or requestors.
- Analyze market trends and consumer demand to determine the potential success of new products.
- Manage cross-functional teams, including product, development, infrastructure and sales to coordinate a successful product intake process.
- Adhere to standard timeframes to complete new product request analysis.
- Ability to conduct an impact assessment and analysis to identify impacted teams, systems & applications.
- Ensure that all regulatory and compliance requirements are met for each new product or service.
- Maintain accurate documentation and manage KPIs
- Monitor and track progress of new product intake requests and provide regular, routine updates to stakeholders.
- Report periodically to senior leadership on organizational trends and subsequent initiatives to address
- Establish relationships and work directly with key strategic vendors including processing platforms
- Possess a thorough knowledge of the processing platforms, interdependencies and nuances
- Identify opportunities to improve the process for efficiency and increased transparency in the intake process.
- Stay informed about industry trends and competitive landscape to make informed decisions about product selection.
- Facilitate client contract request facilitation.
- Work with Pricing, Product and Sales to conduct research and analysis to identify target markets, opportunities and pricing strategies.
- Successfully capture requirements for a successful business case including details such as business requirements, scope of the effort, impacted systems & platforms, financial model, client impact, capacity planning and organizational value.
- Support successful execution of the Phase 1 : Initiation efforts for the companys commercialization process.
Qualifications
Bachelors Degree in Business Management or related field preferred or equivalent combination of education and experience required.Five (5) years experience in Business Analysis required from one or more of the following disciplines : product, enterprise, data, business process, reporting, system, and stakeholder (or related experience).Three (3) years of payments processing or financial service experience preferred. Experience with User Experience and Product Design preferred.Ability to manage and lead large cross-functional teams in order to reach established timelines and milestones.Ability to plan, track and control projects in a fast-paced environment, while managing multiple priorities / projects and meeting deadlinesUnderstanding the concepts of project prioritizations, impact, and risk assessmentThorough understanding of card payment industry, various processing systems, and / or related in-house applicationsProficiency in word processing and spreadsheet computer software applicationsAbility to travel as neededAbility to maintain confidentiality of materials handledAbility to be flexible and work under high pressure in a complex environmentAbout Velera
At Velera we are committed to fostering a workplace where every employee feels valued, respected, and connected. We understand, attract and engage a diverse workforce where every employee can live up to their full potential; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. We strive to foster a safe and inclusive work environment for people to bring their authentic selves in order to build a better community within our company and with our partners.
Pay Equity
$75,800.00 to $96,700.00 Actual Pay will be adjusted based on experience and other job-related factors permitted by law.
Great Work / Life Benefits!
Competitive wagesMedical with telemedicineDental and VisionBasic and Optional Life InsurancePaid Time Off (PTO)Maternity, Parental, Family CareCommunity Volunteer Time Off12 Paid HolidaysCompany Paid Disability Insurance401k (with employer match)Health Savings Accounts (HSA) with company provided contributionsFlexible Spending Accounts (FSA)Supplemental InsuranceMental Health and Well-being : Employee Assistance Program (EAP)Tuition ReimbursementWellness ProgramBenefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions