Career Navigator (Job Coach)

Career Navigator
Easterseals Crossroads delivers vital services and is leading the way to 100 percent equity, inclusion, and access for people with disabilities, families, and communities.

Position Summary

The Career Navigator will be responsible for providing person-centered services to an assigned caseload of participants enrolled in the Pathways program. The Career Navigator will be the primary point of contact with their participants and will provide comprehensive case management and employment services to help them move toward self-sufficiency. The Career Navigator will work closely with participants from start to finish in the program, facilitating the initial assessment of strengths and needs and then coordinating the necessary services to assist each participant in meeting their goals.

Benefits

We offer a generous benefit package including:

• Medical, dental, vision
• Flexible spending accounts
• Employer-provided short- and long-term disability and life insurance
• 403(b) plan
• Paid time off and sick time
• Paid holidays

Essential Functions

1. Serve as primary case manager for assigned participants throughout the continuum of services.
2. Utilize various tools to assess participant needs and barriers, develop a career/employment plan, and identify appropriate support and services within Easterseals and in the community.
3. Coordinate referrals to community centers and organizations to address needs and remove barriers.
4. Coordinate referrals to additional services as needed including benefits planning, assistive technology, financial literacy and legal assistance.
5. Coordinate job search activities including resume preparation; identification of job opportunities; completion and submission of applications, coordination, and assistance with interviews; and advocacy with potential employers as requested and necessary.
6. Will meet regularly with each assigned participant to facilitate communication and progress toward goal acquisition. Frequency of meetings can vary based on each participant’s specific program status, needs, and choice.
7. Conduct on-site job analysis as appropriate and requested.
8. Provide necessary and appropriate on-the-job training with each assigned consumer, as necessary and appropriate, including advocacy and development of natural support.
9. Provide post-employment support and advocacy as necessary to facilitate long-term success.
10. Complete and submit all required documentation for each assigned participant throughout the continuum of services while enrolled in the program.
11. Teach workplace readiness skills to individual participants or groups as needed using existing curriculum.
12. Process requests for “bridge” funds and present to Program Manager for approval.
13. Coordinate with the Education Specialist to assist participants, as desired, with exploration and accessing post-secondary training and education options, acquisition of a high school diploma or HSE, tutoring, and enhancing literacy skills.
14. Coordinate with the Business Liaison for job search and job placement assistance for participants.
15. Encourage participation in Circles Indy and attend meetings as appropriate to support participants.

Education, Licenses, Certification:

• Bachelor’s degree in vocational Rehabilitation, Psychology, Sociology, Social Work, Business, or related field.
• 3-5 years’ experience working as employment consultant, case manager, or related position.
• A current, valid Indiana Driver’s license and proof of auto insurance.

Experience required:

Prior experience working with individuals with disabilities is highly preferred.

Hours

37.5 hours per week, Monday – Friday; must be flexible and willing to work evenings, weekends and holidays if necessary, to meet the needs of assigned consumers.