Restoration Supervisor
Do you have a passion for leading teams and helping people through tough situations? Join our SERVPRO Franchise as a Restoration Supervisor and become a vital part of a team that's committed to making fire, water, and storm damage "Like it never even happened." We are looking for a hands-on leader who thrives in challenging environments, enjoys problem-solving, and has strong communication and leadership skills.
As a Restoration Supervisor, you'll oversee crews on restoration and mitigation projects, ensuring quality, efficiency, and customer satisfaction from start to finish. If you're dependable, detail-oriented, and ready to grow in a rewarding industry, we want to hear from you.
Key Responsibilities
- Manage restoration jobs from start to finish in compliance with SERVPRO processes and industry standards
- Supervise and motivate Production Technicians to meet quality and efficiency goals
- Respond promptly to service calls and communicate effectively with customers, teammates, and vendors
- Perform hands-on production tasks when needed, ensuring high standards of service
- Ensure proper documentation and job file completion for all assigned projects
- Identify and address safety concerns and enforce site safety protocols
- Conduct quality control checks and resolve project issues promptly
- Maintain and protect equipment, vehicles, and materials
- Perform occasional sales, marketing follow-ups, and add-on services to support business growth
Requirements
Minimum of 1 year experience in water / fire / mold restoration or constructionIICRC certification (WRT, ASD, etc.) preferred or willingness to obtainStrong leadership and team-building skillsExcellent written and verbal communicationAbility to work in fast-paced, physically demanding environmentsValid drivers license and clean driving recordPhysical Requirements
Regularly lift 50 lbs., and occasionally up to 100 lbs. with assistanceAbility to stand, walk, bend, kneel, and climb ladders for extended periodsComfortable working in confined spaces (e.g., crawlspaces, attics)Exposure to dust, mold, and cleaning chemicalsCompensation
Competitive hourly pay based on experienceOpportunities for overtime and performance-based raisesCareer advancement through training and certification programsAll SERVPRO Franchise employees are hired and employed by independently owned and operated Franchise businesses. Employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, LLC.
Compensation : $19.00 - $25.00 per hour