Renewal Operations Analyst

Job Description

Job Description

Who We Are :

At Emburse, you’ll not just imagine the future – you’ll build it. As a leader in travel and expense solutions, we are creating a future where technology drives business value and inspires extraordinary results.

We’re looking for a Renewal Operations Analyst to join our growing Renewals organization. This team is centralizing renewal management across Emburse, improving systems, and driving operational excellence.

In this role, you’ll play a key part in supporting the Renewals and Deal Desk teams, ensuring workflows are executed accurately, data is clean, and processes run smoothly from quote to billing.

If you thrive in fast-paced, high-volume SaaS environments, enjoy solving system challenges, and take pride in operational excellence — this role is for you.

What You Will Do :

• Manage day-to-day renewal workflows, ensuring timely completion of all renewal-related processes.
• Validate contracts and order forms to ensure accuracy and alignment between Salesforce, CPQ, and billing systems.
• Partner cross-functionally with Renewal Managers, Deal Desk, Billing, and Finance to resolve escalations and ensure seamless handoffs.
• Submit, track, and follow up on RevOps or Development tickets related to system issues or process enhancements.
• Maintain renewal trackers, dashboards, and ticket logs to provide real-time visibility into pipeline progress.
• Prepare and process renewal order forms with accuracy, compliance, and proper approvals.
• Identify opportunities to improve systems, workflows, and automation to increase efficiency and scalability.

What We're Looking For :

Why Join Us?

Why Emburse?

Finance is changing—and at Emburse, we’re leading the way. Our AI-powered solutions help organizations eliminate inefficiencies, gain real-time visibility, and optimize spend—so they can focus on what’s next, not what’s slowing them down.

their finance operations.

world challenges.

supports your success.

for businesses everywhere.

Shape your future & find what’s next at Emburse.

Emburse provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Emburse complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.