Program Manager
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
The Acute Care and Monitoring OU is committed to excellence in innovation and commercialization to pursue our vision and long-term business growth. The ACM OU R&D organization is refining its product delivery, innovation, and commercialization approach to enable product leadership across all segments of our product portfolio. This will require enhancing our innovation processes, refining our design and delivery approaches to deliver an integrated and comprehensive portfolio that enables product development and distribution excellence across ACM. At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to do our work. We're working a minimum of 4 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. We will consider talent to work at our Lafayette or Galway, Ireland site. The OEM Supplier Program Manager will be accountable for programmatic management of several medium scale strategic programs across the Acute Care and Monitoring portfolio. This can include :
- Development, creation and implementation of global coordinated cross functional project plans for commercialization of our OEM suppliers initiatives across ACM
- Product level program management, commercial program management, cross product / technical site program management and or external partnerships to deliver a product or service (Commercialization : bringing new products or services to our customers)
- Strategize, implement, and maintain program initiatives that adhere to organizational objectives
- Oversee multiple project teams, ensuring commercialization program goals are reached
The focus for this Program Manager will be on our OEM supplier products where Medtronic ACM acts as the distributor. The Program Manager will manage OEM supplier relationship management, execution of new Distribution Deals and be the Commercialization core team lead.
Responsibilities may include the following and other duties may be assigned.
Leads or leverages cross functional teams to evaluate, develop and manage projects for new business development deals and ongoing lifecycle management of OEM supplier products and therapies.Oversee and manages the operational aspects of ongoing projects and serves as liaison between OEM Supplier project management and cross functional teams.Reviews status of projects and budgets; manages schedules and prepares status reports.Monitors the project from initiation through delivery.Assesses project issues and develops resolutions to meet productivity, quality, and client satisfaction goals and objectives with our OEM Suppliers.Develops mechanisms for monitoring project progress and for intervention and problem solving with project managers, line managers, and OEM suppliers.Gathers requirements, works on requirements planning, requirements elicitation and requirements management to ensure they meet demands of project's key stakeholders.Communicates with stakeholders, obtains stakeholder engagement to ensure the end products or processes will solve the business problems.Risk Management :
Identify and mitigate program risksWork with other program managers to identify risks and opportunities across multiple projects within the departmentLeadership and Team Coordination :
Provide technical leadership in directing the efforts of cross-functional project teams in the development and production release of all relevant project deliverables in compliance with the Go-To-Market strategyProvide necessary leadership including program / project interdependency analysisManage program and project teams for optimal return on investment, and coordinate and delegate cross-project initiativesCommunication and Reporting :
Inform the Innovation Council of commercialization progress for new deals and OEM supplier management.Ensure the commercialization plan remains aligned with the project plan by addressing any resource conflicts and problems as they emerge. Facilitate project team meetings; prepare agendas, facilitate discussions during meetings, take and distribute meeting minutesAlignment and Collaboration :
Drive alignment across the commercialization and product lifecycle management core teamsWork closely with Innovation Delivery leaders, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for commercialization of new business development deals or expansion of current businessIdentify key requirements for cross-functional teams, OU commercial teams, regions lead, and external partners depending on the programProject Management :
Utilize effective project management techniques to independently execute on project deliverables. This includes managing scope, schedule, risk, and budgetProvide input to establishing program objectives, timelines, milestones, and budgetsMonitor the effectiveness and performance of the launch and project team and facilitate the development of contingency plans, recommending corrective actions as required.Process improvement :
Contribute to best practice creation and sharing across teams, creating / enhancing tools and templatesDevelop the Project Management skills of others, especially team members. Provide tactical and / or operational leadership and coachingEstablish plans and implement policies and strategies. Decisions impact program schedules, or allocation of time, material resources, expenditures and fundsSkills :
Proven experience in strategic program management.Strong leadership and team coordination skills.Excellent risk management and problem-solving abilities.Effective communication and reporting skills.Ability to drive alignment and collaboration across teams.Proficiency in program management techniquesMarket and Customer Awareness :
Interacting frequently with external suppliers, business development and regions in the integration of programs / productsPROGRAM MANAGEMENT CAREER STREAM :
Program Managers and Directors focus on tactical, operational activities for a major program with broad or ongoing impact. Levels within the program management career stream typically accomplish program objectives through matrixed employee teams and / or vendors who are not direct reports but for which the incumbent has direct accountability to lead. The majority of time is spent overseeing their area of responsibility, managing program / team performance, communicating project and operational developments, planning, prioritizing and / or directing the responsibilities of program team members. Goal achievement is typically accomplished through performance of program team members.
DIFFERENTIATING FACTORS :
Autonomy : Manages one or more medium-scale, established programs with generally-defined program plans and delivery methodologies. Is accountable for overall program process, performance, and customer satisfaction.
Organizational Impact : Participates in establishing program objectives, milestones, and budgets. Develops new policies and procedures that affect program management. Typically has budget accountability for one or more programs. Program decisions are generally recommended to higher level management.
Innovation and Complexity : Problems and issues faced are difficult and undefined, and require detailed information gathering, analysis and investigation to understand the problem. Problems typically impact multiple workstreams, departments or specialties. Enhances programs management processes to improve program.
Communication and Influence : Communicates and leads meetings with internal and external customers and vendors, conducts briefings to higher level management team. Influences across functions and businesses while balancing divergent objectives to gain cooperation of other parties on program objectives and execution plans.
Leadership and Talent Management : Leads, directs and reviews the work of a team of managers, experienced professionals and / or vendors who exercise latitude and independence in their assignments. Establishes daily tasks necessary for successful program execution. Not directly responsible for hire or fire decisions and people management.
MUST HAVE : MINIMUM QUALIFICATIONS :
Bachelor's degree with 7+ years of experience ORAdvanced degree with 5+ years of experience2+ Years of experience in development of medical devices and / or program management experienceComplete understanding and application of Project Management principles, concepts, practices, and standardsNICE TO HAVE :
Demonstrated competencies and ability to apply independently : Self-Management, Goal Achievement, Personal Accountability, Planning & Organizing, Resiliency, Flexibility, Teamwork, Leadership, Interpersonal Skills, Diplomacy & Tact, Customer Focus, Problem Solving Ability, Conceptual Thinking, Persuasion, Decision Making, Creativity, Verbal & Written CommunicationProject Management Professional (PMP) CertificationAbility to drive / lead in a matrix structureMust be able to handle multiple tasks / projects and