Assistant Manager, Food Operations

Assistant Manager, Food Operations Universal Studios Hollywood 66540BR You are here : / Assistant Manager, Food Operations Universal Studios Hollywood 665.

Assistant Manager, Food Operations

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Job Description & Requirements

Responsibilities

Summary

Responsible for daily supervision the operation of quick service branded restaurants. Ability to create and foster a cohesive team while demonstrating organizational, planning, delegation, mentoring and coaching skills.

Essential Functions

• Ensure compliance with all local, state and federal laws regarding food quality, safety, labor, employment, and Union guidelines, as well as Company policies and procedures.
• With the direction of the Restaurant Managers, execute strategic plans to optimize operational profits while maintaining quality, cleanliness and Guest Service standards.
• Supports the employee and guest satisfaction programs and ensures the staff understands the importance of the programs.
• Supervises all hourly staff and Seasonal Supervisory staff, provides work direction, performance reviews, and coaching to team
• Ensures company compliance with Union contracts regarding employee work conditions, maintaining discipline and replacing open shifts
• Mentors and counsels team members and enforce appropriate policies and procedures ensuring compliance of departmental standards.
• Responsible for supervising employees workflow, setting leadership standards, and guiding work locations efficiency. Builds internal relationships ensure our employees are exceeding expectations.
• Observes, critiques, and adjusts the daily functions of both departmental personnel and standard operating procedures to provide quality guest service.
• Maintain or exceed weekly budgeted variable operations result : cost of goods, variable labor, and safety. Adjust operations as necessary to budgets.

Exceed annual cash flow trends.

• Maintain a clean, safe and professional work area.
• Ensure proper hiring, and training content are maintained.
• Ensure the workforce is trained and proficient at operating venues.
• Performs other duties as assigned.

Qualifications / Requirements

High School diploma or GED required

Minimum 3+ years quick service food management experience with multiple large high-volume food service operations and managing a team of 20+ employees.

Working knowledge of Microsoft Office programs such as Word, Excel, and PowerPoint

Excellent written and verbal communication skills to effectively communicate with all levels of the organization

Ability to work rotating schedules, holidays, weekends and nights

Able to work outdoors in varying weather conditions and walking / traveling to multiple venues throughout the day

Desired Characteristics

Associate or Bachelors degree (or equivalent) in hospitality management or business administration preferred.

Experienced in Quick Food Service

Must be able to express ideas clearly and logically and should love to write. Must demonstrate good judgment

and a strong sense of ethics in deciding how to respond to the guests concerns and issues while keeping company business models in mind

Must have excellent written and verbal skills to effectively communicate with all levels of the organization

Must be proficient in MS Word, Excel, food related Point of Service system (i.e. EATEC & Clarity)

Strong customer service, interpersonal and organizational skills

Able to provide creative solutions to guest situations

Ability to work in a high paced, repetitive teamwork environment

Theme park experience preferred

Experience managing in a union environment

Strong interpersonal and analytical skills

Quick thinker with the ability to make sound decisions

Able to manage effectively under deadlines

Previous experience with creating and managing budgets.

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the worlds most popular movies and TV shows.

USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether its on the studio lot, or in our conference rooms, theaters, or kitchens.

We believe in the talent of our team members. Its our passion and commitment to excellence that drives our business to succeed in everything we do across the park.

We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone.

We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world.

Click here to learn more about Comcast NBCUniversals commitment and how we are making an

• Work shoes
• Opportunity for cross training and working in exciting new venues
• Meal vouchers
• Opportunities to advance, based on skill and available positions, to a full-time career in Culinary
• Work shoes
• Opportunity for cross training and working in exciting new venues
• Meal vouchers
• Opportunities to advance, based on skill and available positions, to a full-time career in Culinary
• Work shoes
• Opportunity for cross training and working in exciting new venues
• Meal vouchers
• Opportunities to advance, based on skill and available positions, to more senior leadership within Culinary

If you have the drive, passion, and experience to lead our Team Members to deliver the ultimate innovative dining experience, then we have the career for you! Whether you are a Culinary Team Lead, a Sous Chef, or Executive Chef, were seeking leaders with varying levels of experience to help drive our universe to the next level.

We offer competitive compensation, fun and unique perks, extensive benefit packages, and a fantastic work culture all were missing is you! In our Universe, there is no ordinary internship! Just bring your unique ideas, excitement and enthusiasm, and well provide the extraordinary opportunities for you to gain hands-on rewarding work experience.

As an Intern, youll be exposed to a variety of business practices and learn from some of the most talented professionals in the industry.

At Universal Orlando, there are certain requirements we look for in all candidates interested in an internship. Check out the list below to make sure you are eligible to apply.

Please note that Universal does not provide housing or transportation, however, we can offer suggestions and connect you with other interns looking for housing.

• Actively enrolled, degree-seeking students.
• Sophomores, Juniors, Seniors or Graduate-level students.
• Minimum 3.0 cumulative GPA (transcripts will be requested for verification).
• Job specific qualifications as outlined in the Intern job description.
• Ability to work a minimum of 20 hours a week for approximately 10 weeks.

Youll be in the center of the action, b