Guest Room Attendant

Job Description

This position is responsible for maintaining a high standard of cleanliness in each guest room. Guest Room Attendants refresh rooms for guests who are continuing their stay, as well as thoroughly clean rooms of guests who have checked out in preparation for the next guest checking in.

Responsibilities

Follows Omni's Moments of Service or Forbes Service standards as applicable

Thoroughly clean guest rooms including : making beds, cleaning bathrooms, vacuuming, and dusting

Restock and replace used items within guest rooms

Communicate clean status of each room upon completion

Remove room service trays and tables from guest rooms

Stock supply cart and ensure that it is neat and well organized at all times

Check all equipment prior to and after use to ensure that it is in good working order

Respond to all hotel guests efficiently and in an appropriately friendly manner

Reports and damages and / or maintenance problems to the Supervisor, the PBX operator or to the Housekeeping Coordinator

Qualifications

Basic English skills are required (must be able to answer basic questions about services and amenities, give directions to guests)

Previous cleaning experience required

Previous experience in hotel housekeeping preferred

Ability to stand, bend and do repetitive movements for long periods of time

Ability to lift up to 20-25 pounds intermittently, and occasionally 50 pounds

Ability to push and pull housekeeping supply cart

Ability and willingness to work a varied schedule which includes working on weekends and holidays

Omni Hotels & Resorts is an equal opportunity employer - vets / disability. The EEO is the Law poster and its supplement are available using the following links : EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.