Patient Access Specialist

A company is looking for a Patient Access Specialist to provide exceptional customer service and support in a healthcare setting.

Key Responsibilities

Deliver high standards of customer service while adhering to patient confidentiality and organizational policies

Collect and verify patient demographic information and assist with appointment scheduling and medical necessity checks

Participate in quality assurance reviews and suggest process improvements to enhance operational efficiency

Required Qualifications

High School diploma or equivalent

2-3 years of customer service or medical office experience

Proficiency in computer data-entry and typing at 40 wpm

Ability to multi-task and manage time effectively

Customer service orientation with strong organizational skills