Customer Service Representative

Job Title : Customer Service Representative

Location : South Plainfield, NJ

Type of Employment : Temporary 3 to 4 Months

In Office / Hybrid / Remote : Fully in Office

Hourly : $25 - $27 / hr

Job Summary :

A manufacturing company in South Plainfield, NJ is looking to hire a temporary Customer Service Representative for three to four months to cover for a leave. This role requires at least 1 year of order entry and customer service experience from a corporate manufacturing organization as well as experience using Oracle ERP system.

If this role is a fit to your background, please submit an updated resume for review.

Responsibilities :

• Process orders received via email from customers in Oracle
• Communicate with customers via phone and email regarding estimated time of arrival, tracking, invoices, etc.
• Coordinate with internal departments regarding orders as needed
• Learn and implement company certified programs such as HACCP, NSF, SQF, and Food Safety programs
• Additional ad hoc customer service and administrative tasks as they arise

Required Experience :

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer / Veterans / Disabled

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