Automotive General ManagerStress Free Auto Care • Mission Viejo, CA, US

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Automotive General Manager

Stress Free Auto Care • Mission Viejo, CA, US

6 days ago

Job type

Full-time

Job description

Overview

Join the Team at Stress-Free Auto Care : Where Your Skills and Passion Drive Success!

Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple : make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry!

Job Overview

Stress-Free Auto Care is a modern, tech-enabled shop that believes taking care of your car should be an easy and stress-free experience. We're seeking an energetic, positive-minded Automotive General Manager who embraces challenges with enthusiasm and prioritizes guest satisfaction above all else.

Compensation : $100,000 - $120,000 Base + ($20,000 - $30,000 bonus + 5% profit sharing)
PTO / Sick & (6) Annual Paid Holidays
401(k) Matching
Employee Discount - Service & Parts
Equipment / Toolbox Relocation Assistance
Employee Referral Program
This position is available to start ASAP. Apply today!

Responsibilities

Oversee all aspects of daily operations, including scheduling, workflow management, and quality control.

Ensure efficient use of resources and high standards of service delivery.

Implement and enforce safety protocols and industry regulations.

Foster a positive work environment by providing ongoing coaching opportunities.

Uphold a customer-centric approach by ensuring prompt and courteous service.

Address customer concerns and complaints on Yelp and Google Reviews through CDC (Complaints, Damages & Comebacks).

Maintain strong relationships with customers to enhance loyalty and satisfaction.

Stay updated with industry trends, technological advancements, and other markets.

Maintain accurate records of operations, financial transactions, and employee activities.

Prepare regular reports for management regarding shop performance and key metrics.

Ensure compliance with all legal and regulatory requirements.

Qualifications

Proven experience as a General Manager or similar role in an auto repair shop.

Efficient in Digital Visual Inspections and Procedures.

Experience with Autoflow or similar platform is preferred but not required.

Strong leadership and managerial skills with the ability to motivate a team.

Solid knowledge of automotive systems, repair techniques, and industry standards.

Solid understanding of financial management and budgeting.

Ability to multitask, prioritize, and manage time effectively.

Degree in Business Administration, Automotive Technology or similar technical college.

Physical Requirements

Occasionally lift and / or move over 50 pounds.

Ability to work with tools lifted above their head.

Work in tight spaces as dictated by the vehicle's needed repair.

Have the needed dexterity to efficiently use hand-tools.

Walk / stand for the majority of the workday.

Drive manual transmission vehicles.

Keep a brisk work pace in a high-volume environment.

Efficiently navigate a computer.

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Automotive General Manager • Mission Viejo, CA, US

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