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National Admissions Coordinator

National Admissions Coordinator

Concorde Career CollegesOverland Park, KS, US
19 hours ago
Job type
  • Full-time
Job description

National Admissions Coordinator

The National Admissions Coordinator supports admissions operations by providing onboarding, training, and operational coverage for campus-based Admissions Coordinators. The role ensures compliance with institutional, state, and federal regulations, promotes consistency in admissions processes, and helps improve the prospective student experience through streamlined, standardized practices.

Responsibilities

  • Provide onboarding, training, and ongoing support for campus-based Admissions Coordinators to ensure consistency in processes and practices
  • Deliver training programs for Admissions Coordinators across campuses
  • Maintain current knowledge of admissions policies, procedures, and coordinator responsibilities
  • Monitor and track admissions metrics, prepare reports, and identify trends or areas for improvement
  • Ensure compliance with institutional, state, and federal policies, including FERPA requirements
  • Conduct audits and participate in compliance reviews to confirm adherence to standards
  • Collaborate with compliance and quality assurance teams on documentation and reporting accuracy
  • Serve as the primary point of contact for process-related questions and operational issues from campus-based Admissions Coordinators
  • Support the standardization and continuous improvement of admissions processes across the organization
  • Work with campus leaders, admissions teams, and other departments to resolve issues and enhance the student experience
  • Provide temporary on campus coverage and operational support for admissions offices during vacancies, leaves, or peak enrollment periods
  • Participate in special projects and cross-campus initiatives
  • Other duties as assigned

Qualifications

  • High school diploma / GED (required)
  • Associates Degree in business or other related field (preferred)
  • Minimum five (5) years of experience in an admissions coordinator role (required)
  • Experience in a career college or higher education setting (preferred)
  • Proficiency in training, coaching, and supporting admissions staff across multiple locations
  • Strong knowledge of admissions processes, documentation standards, and compliance requirements, including FERPA
  • Ability to analyze admissions data, identify trends, and prepare reports for leadership
  • Proficiency with admissions systems, student information systems, and Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • Strong written and verbal communication with the ability to present information clearly to diverse audiences
  • Ability to build collaborative relationships with campus leaders, admissions staff, and cross-functional teams
  • Strong organizational capabilities with the ability to manage multiple priorities and meet deadlines
  • Problem-solving and critical-thinking with the ability to recommend process improvements and resolve operational issues
  • Ability to use good judgment, problem-solving and decision-making skills
  • Ability to maintain confidentiality and manage sensitive information with discretion
  • Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
  • Ability to gain, understand and apply information and data as it relates essential functions of the position
  • Ability to foster long-term relationships with stakeholders
  • Ability to navigate admissions and CRM systems
  • Ability to deliver training and guidance consistently across multiple locations
  • Ability to evaluate admissions processes and contribute to operational improvements
  • Ability to maintain confidentiality of student and employee information in compliance with FERPA
  • Ability to travel occasionally to campuses to provide training, audit support, and coverage
  • Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.
  • This position is designated as Remote. Employees must meet minimum technical standards for eligibility and participation.
  • Overnight and / or local travel required (up to 10%)
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    Admission Coordinator • Overland Park, KS, US

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