Position Description
We are seeking a highly motivated and sales driven leader to take on the role as General Manager to join our team! This is a great position for someone who loves sales and is passionate helping our members achieve their health and wellness goals. This role involves spending time working at a designated club to improve sales, overall processes and develop and lead a team of leaders to do the same. Candidates must have great people skills, willingness to learn and a strong desire to help others achieve optimal results. An ideal candidate must have a passion for fitness, demonstrate a drive for success, and a history of commitment, delivering results and motivating clients.
Departments : Operations and Sales
Position Purpose: Develop a team that delivers exceptional customer experience and hits business objectives.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
Other Responsibilities:
1. Employee behavior and success
2. Deliver great customer service
3. Club cleanliness
4. Building and equipment maintenance and safety -- including training of CPR and AED
5. Overall operations of club
Accountabilities:
1. Membership Sales (Club and Individual - including services, products, programs)
2. Membership Billing
3. Payroll Budget
4. Employee training, coaching, success and problem resolution
5. Customer Service (friendly, clean, helpful, problem resolution)
6. Fitness Sales Pipeline
7. Information Hub (product knowledge, programs, events etc.)
8. Employee and member safety
Requirements for Success:
Other Requirements:
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