Hampton Inn Chicago Midway Airport - Front Desk Agent

Join Our Team as a Front Desk Agent!

About Us

The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.

KEY SKILLS / RESPONSIBILITIES

• Customer Service Excellence :  Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
• Communication :  Effectively convey information and ideas, and address guest inquiries and issues promptly.  Strong verbal and written communication skills for interacting with guests and team members.
• Problem-Solving :  Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
• Multitasking Ability :  Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
• Financial Skills :  Work with and understand financial information, performing basic arithmetic functions as needed.

EDUCATION & EXPERIENCE

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following :

PROPERTY INFORMATION :

Minutes from Chicago's Midway Airport, and close to the center of the city, this hotel features a variety of free amenities, including airport shuttle service, along with comfortable accommodations. A complimentary continental breakfast is served each morning at Chicago-Midway Airport Hampton Inn. A free 24-hour transportation service is provided to the Orange Line and Midway International Airport is available to all guests. The Hampton Inn Chicago-Midway Airport also places guests only 12.5 miles from the heart of central Chicago. The nearby train station also allows guests easy access to explore the surrounding areas and attractions.

Application deadline for Colorado positions :

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