Residential Services Coordinator

SUMMARY : Will assist Residential Services personnel and Internal Operations team with internal task inquires, processing of unit inspections and assisting in specialty requests.

REPRESENTATIVE DUTIES : (Employee may perform any combination of the essential functions shown below. This position description is not intended to be an exhaustive list of all duties, knowledge or abilities associated with this classification, but is intended to accurately reflect the principal job elements.)

• Provides overall day-to-day customer service and coordinates with other departments to efficiently accommodate guests' requests
• Completes high-quality work according to job specifications while simultaneously producing the required amount of work within established timetables while working on multiple assignments at any one given time
• Establishes and maintains effective relationships with vendors, managers and internal staff and serves as a liaison between Residential Services and company operations team
• Prepares and leads daily Morning Operations meetings
• Receives and processes service requests from field inspectors ensuring deficiencies are handled to company service standards
• Schedules vendor and property services (furniture, housewares, carpet care) and communicates with properties ensuring authorization is granted for all vendors and employees to access apartments when needed. Follows-up with appropriate vendors to ensure services are complete.
• Other administrative duties as assigned
• May assist in the training of new hires
• Works on multiple assignments at any one given time
• Bilingual - English / Spanish

CANDIDATE PROFILE :

Synergy Global Housing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.