Accounts Receivable CoordinatorSpringfield College • Springfield, MA, US
Accounts Receivable Coordinator
Springfield College • Springfield, MA, US
30+ days ago
Job type
- Full-time
Job descriptionServe as backup for an array of duties pertaining to the Billing Coordinator, Billing and Collections Coordinator and Veteran and Military Services Coordinator. Conduct cross-training sessions to enhance customer service practices and improve departmental processes. Receive and process payments via mail and the Student Accounts Office window. Process all College payments, including but not limited to : Enrollment deposits Application deposits, Student Account Payments (out-of-pocket, outside scholarship, employer), International and ACH payments, Collection payments, Veteran payments, Departmental GL payments, Other Receivables payments, Cash Advances, and Reimbursements. Research student accounts to ensure payments are accurately applied. Serve as the primary contact for the Accounts Receivable Representative to coordinate proper internal and external payment controls. Reconcile online processor payments against College systems to confirm accurate posting to student accounts. Investigate and resolve discrepancies caused by missing revenue postings. Prepare and submit bank deposits, including scanning checks for electronic deposit. Organize and prepare cash deposits for secure delivery to the bank. Coordinate cash deposits with appropriate security and armored transport services. Maintain and organize all documentation related to cash handling to support annual fiscal year audit. Accurately assess and code Third Party Billing accounts. Communicate with college community as well as various entities, countries, and organizations to facilitate direct billing for student accounts. Evaluate third party paperwork to identify various terms of student payment eligibility. Utilize Banner Contracts process for third party billing. Update student accounts to ensure contract compliance. Provide precise billing to all third-party entities for corresponding tuition and fees as agreed upon. Properly code incoming third-party checks for processing. Conduct cross-training sessions to enhance customer service practices and improve departmental processes. Serve as the immediate backup for obtaining and renewing VA certification for all College campuses. Serve as the primary backup for handling student collections communications. Assist in managing outreach related to past-due accounts, ensuring timely follow-up, accurate documentation, and adherence to institutional policies regarding collections procedures. Serve as Student Accounts Liaison for Admissions Deposits, Act as the primary point of contact between the Admissions and Student Accounts offices, ensuring accurate processing and reconciliation of admissions deposits. Perform regular reconciliation of admissions deposits between Slate and TouchNet to ensure data accuracy and financial integrity. Identify and resolve discrepancies, verify payment records, and collaborate with Admissions to maintain accurate student financial data. Serve as Student Accounts Liaison for the Athletics Department. Coordinate with the Athletics Department for the ordering of funds and distribution and return of funds and receipts. Serve as Student Accounts Liaison for the MSW / JD Program with Western New England University. Act as the primary Student Accounts contact for the joint MSW / JD program collaboration with Western New England University. Coordinate billing, payment processing, and account reconciliation for participating students, ensuring clear communication and accurate financial management between institutions. Update task specific Campus Groups pages as new information becomes available. Must be a well-organized, high energy individual with excellent customer service skills Strong verbal and written communication skills; ability to communicate verbally and through written word to students and families while upholding exceptional customer service values A demonstrated understanding of federal and state regulations and industry best practices as pertains to the Student Accounts area; understanding of Generally Accepted Accounting Principles (GAAP) An intermediate level of proficiency with Microsoft Excel and experience with other Microsoft Office applications Must be able to set priorities and work both independently and as part of a team Ability to maintain a high level of poise and professionalism under all circumstances Demonstrable good judgment, ability to work under pressure, and maintain a high level of confidentiality Excellent attention to detail in order to maintain the highest quality standards Willingness to learn and incorporate skills from other student service centric areas such as Financial Aid and Registrars
Description
Under the direct supervision of the Assistant Director of Student Accounts, the Student Accounts Receivable Coordinator is responsible for the accurate processing, reporting and reconciliation of College payments. Responsibilities also include but are not limited to managing Third Party Billing accounts. This position is responsible for upholding exceptional customer service standards while adhering and complying to federal, state regulations and College policies.
Responsibilities
Student Account Customer Service
- Provide prompt, accurate and exceptional customer service via, phone, email and in-person interactions for both students and families.
- Demonstrate working knowledge of Financial Aid and Registration processes to further assist students and families.
Departmental Coverage and Cross Training
Payment Receipt and Processing
Banking and Cash Security
Manage Third Party Billing
Support
Liaison
Qualifications
Bachelor's Degree in Business Administration or related field required.
Minimum of 1-3 years experience.
Knowledge, Skills & Abilities
Create a job alert for this search
Account Receivable • Springfield, MA, US
Related jobs
A claims analyst is responsible for reviewing and evaluating claims submitted by customers, ensuring their accuracy, eligibility, and compliance with company policies, by investigating claims, dete...Show more
Accounts Receivable Specialist.Join a dynamic finance team as an Accounts Receivable Specialist, where you will play a crucial role in managing and optimizing the company's accounts receivable proc...Show more
Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body...Show more
IMMEDIATE HIRING! EMS Call Receiver FULL-TIME Opportunity.We're hiring EMS Call Receivers that will respond to emergency and non-emergency calls for ambulance and transportation services.This perso...Show more
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.The work you do with our team will directly improve health outcomes by connect...Show more
Local Infusion is a venture-backed healthcare company shaping the way care is delivered to patients with chronic autoimmune disease on specialty infusion medications.
Our focus on patient experience...Show more
Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body...Show more
Kforce has a client in New Britain, CT that is seeking an AP Coordinator.Enter direct invoices into the Accounts Payable system to ensure accurate matching with purchase orders, quantities, pricing...Show more
Bookkeeper (Remote Position – Entry-Level or Experienced).Part-Time : $20–$28 per hour.Full-Time : $25–$35 per hour.We are seeking a reliable and detail-oriented Remote Bookkeeper t...Show more
As we continue to build our team in support of our vision to be the world's best and most trusted mobility company, Enterprise Fleet Management, a business line of Enterprise Mobility, is excited t...Show more
Office Management / Administration.Responsible for coordinating the accurate and timely billing for an engineering consulting firm.
Essential Roles and Responsibilities : .Under general supervision, per...Show more
Job Title : Patient Engagement Coordinator.Locations : North Reading, MA with limited travel to Boston, MA and Cambridge, MA.
The Patient Engagement Coordinator is the front-facing ambassador of the p...Show more
We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...Show more
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show more
Role Overview • • Mercor is partnering with a financial services firm to support a series of core accounting operations projects.
We are looking for experienced accounting professionals to assist with...Show more
Join a USA Today Top Workplace!.North America, is a third generation, family owned and operated business that serves manufacturers of precision machined parts in the United States.Our mission is to...Show more
Position Title : Provider Network Coordinator Upward Health is an in-home, multidisciplinary medical group providing 24 / 7 whole-person care.
Our clinical team treats physical, behavioral, and soc...Show more
Our client, in the greater Springfield area, is looking to add an Accounts Receivable Specialist to their team.Hiring trends based on looking for future leaders!.
Employee centric organization inclu...Show more
Accounts Receivable Claims Clerk
Remote VA • Springfield, MA, US
Full-time
Last updated: 30+ days ago • Promoted
Accounts Receivable Specialist
Aston Carter • East Longmeadow, MA, US
Full-time
Last updated: 30+ days ago • Promoted
Access Coordinator
InsideHigherEd • Amherst, Massachusetts, United States
Full-time
Last updated: 10 days ago • Promoted
EMS Call Receiver
Global Medical Response • Springfield, MA, United States
Full-time
Last updated: 30+ days ago • Promoted
Associate Patient Care Coordinator
Optum • Farmington, CT, US
Full-time
Last updated: 2 days ago • Promoted
Intake Coordinator
Local Infusion • Holyoke, MA, United States
Full-time
Last updated: 30+ days ago • Promoted
Access Coordinator
Amherst College • Amherst, MA, United States
Full-time
Last updated: 30+ days ago • Promoted
AP Coordinator
Kforce • New Britain, CT, United States
Full-time
Last updated: 6 days ago • Promoted
Bookkeeper (Remote Position – Entry-Level or Experienced)
GOLD GATE • Holyoke, Massachusetts
Remote
Full-time +1
Quick Apply
Last updated: 8 days ago • Promoted
Client Account Coordinator - Fleet Management
Enterprise Holdings • Springfield, MA, US
Full-time
Last updated: 8 days ago • Promoted
Billing Coordinator
Terracon • Rocky Hill, CT, United States
Full-time
Last updated: 30+ days ago • Promoted
Patient Engagement Coordinator
Center Eye Care • Springfield, MA, US
Full-time
Last updated: 4 days ago • Promoted
Remote M&A Associate - AI Trainer ($50-$60 / hour)
Data Annotation • Holyoke, Massachusetts
Remote
Full-time +1
Last updated: 28 days ago • Promoted
Benefits Customer Service Coordinator (50k-90k per year)
Professional Careers • Holyoke, Massachusetts
Full-time +1
Last updated: 22 days ago • Promoted
Remote Staff / General Accountants - AI Trainer ($75-$100 per hour)
Mercor • Holyoke, Massachusetts, US
Remote
Temporary
Last updated: 5 days ago • Promoted
Accounts Receivable Supervisor
Morris Group • Windsor, CT, US
Full-time
Last updated: 30+ days ago • Promoted
URGENT! Account Coordinator (Healthcare)
Upward Health • Hartford, CT, US
Full-time
Last updated: 2 days ago • Promoted
Accounts Receivable Specialist
CFS • Agawam, MA, US
Full-time
Last updated: 18 days ago • Promoted