HR Associate

HR Associate Position

Adecco is assisting one of their top clients in their search for an HR Associate in Troy Hills, NJ. The HR Shared Services Associate serves as the liaison to employees and managers in a call center environment and / or business location(s). Acts as an HR Generalist in a primary point of contact role for employees to support, respond, handle, answer, and action issues / questions regarding policies, procedures, and HR systems. Will support centralization projects about process redesign along with program and policy improvements.

Essential Duties and Responsibilities

• Employee and Manager Support : Handling a high volume of inbound calls on the HRXpert phone line, creating cases in HRConnect for each call, and resolving inquiries in a timely manner.
• Issue Resolution : Researching and resolving diverse HR issues to ensure accurate information and appropriate support are provided.
• HR Life Cycle Support : Guiding employees through various HR processes, including onboarding, leave management, job changes and offboarding.
• Service Excellence : Delivering exceptional customer service, ensuring inquiries are addressed promptly and effectively.
• Compliance Assurance : Ensuring adherence to company policies and governmental regulations, including I9 and eVerify requirements.
• Data Quality : WorkDay data entry and transactions for various employee lifecycle events (hires, job changes, compensation, etc.).
• Supporting Open Enrollment and Leave of Absence activities.
• Collaboration : Ability to work effectively across various shared service teams (IT, HR, Payroll, Legal, etc)
• Timely Escalations : Escalating customer dissatisfaction when necessary to the right HR Specialist.

Proficiency in Google Suite (including Gmail, Drive, Docs, Meet, Sheets, Slides, and Calendar) is highly preferred. Bilingual fluency in Spanish and English is highly preferred. The ideal candidate will be proactive, willing to assume additional responsibilities, open to learning new tasks, capable of rapid integration, and require minimal supervision.

Qualifications

Pay Details : $27.50 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer / Veterans / Disabled. The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable : The California Fair Chance Act, Los Angeles City Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance for Employers, and San Francisco Fair Chance Ordinance.