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Theater Supervisor
Theater SupervisorIPIC • Atlanta, GA
Theater Supervisor

Theater Supervisor

IPIC • Atlanta, GA
30+ days ago
Job type
  • Full-time
Job description

Job Description


Theater Supervisor:

Accountable for supporting the manager on shift by overseeing the daily operations of the restaurant/theater, supervising staff, maintaining a clean and organized environment, and ensuring guest satisfaction with service and food.

Responsibilities:

  • Ensures guests are attended to in a prompt, efficient and personalized manner.
  • Ensures that the restaurant/theater facilities are kept clean, well-stocked and organized.
  • Assists in the training of new team members, as well as the continuous training of existing staff.
  • Works scheduled opening, mid, and closing shifts and attends additional required events (manager meetings, staff meetings, training seminars, etc.)
  • Manages daily operations including cleanliness, R&M, organization, staffing, side work, checklist, MOD execution plan.
  • Handles guest complaints and resolve issues timely.
  • Assists in monitoring staff's compliance with safety, health code, and sanitation requirements.
  • Ensures Guest Satisfaction with all services provided to them.
  • Ensures timely reporting of team member/guest injuries or concerns to MOD or SGM.
  • Provide exceptional guest service, promote hospitality and lead staff to do the same.

Requirements


Experience & Qualifications:

  • At least 2 years of experience in large, complex operation with strong focus on food and beverage program, hospitality, and brand management. Progressive growth from hands-on, frontline roles to supervision preferred.
  • Previous supervisory experience in hospitality industry preferred.
  • Solid judgment, decision making, and conflict resolution skills with guests, staff, and peers.
  • Solid communication skills, solid executive presence, self-confidence, and professional maturity.
  • Good listener, patient in stressful situations and genuine in desire to resolve issues.
  • Position will require frequent standing, bending/kneeling, lifting and carrying up to 50lbs.

IPIC Team Member Incentives:

  • Medical, Dental and Vision Coverage (FT only).
  • Career growth potential.
  • Complimentary Movie Tickets and discounted meals.

IPIC Theaters is an Equal Opportunity and E-Verify Employer and provides reasonable accommodations consistent with its legal obligations.


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Theater Supervisor • Atlanta, GA

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