Host - Tree Room

Job Title : TREE ROOM HOST

Department : F&B

Rate of Pay : $13.00 / Hour + tips

Shift : Part-Time, Year Round Position

Monday through Sunday

Variable shifts; must be flexible

MUST BE AVAILABLE WEEKENDS & HOLIDAYS

4 : 00 PM to Close (approximately 10 : 00 PM)

FLSA Status : Non-Exempt / Hourly

SUMMARY

Greet and interact with guests as part of a service team to create a memorable experience for the guest by exhibiting remarkable personal skills and providing exceptional service in a upscale and professional environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Warmly greets each Tree Room guest.
• Exhibits exceptional guest service skills to create a positive Sundance Experience for each guest and fulfill Forbes 4 star standards.
• Exhibits job and product knowledge sufficient to provide guests with accurate information in all aspects of food, wine, service, and resort information.
• Shares the Sundance story of land preservation and environmental commitment as the occasion arises.
• Exhibits proper phone etiquette answering all incoming calls.
• Returns phone messages in a timely manner.
• Assists guests in making reservations for the Tree Room collecting all pertinent guest information and recording in reservation system.
• Confirms reservations for large parties or during high volume events.
• Organizes restaurant reservations for the evening under the direction of the Tree Room Manager.
• Informs service team of special requests for reservations.
• Records the number of guests served by each service team.
• Assists in the setting of the dining room, clearing and resetting tables, and refilling water glasses as directed by management.
• Assists service staff in delivering alcoholic beverages if 21 years of age or older and TIPS / SIPS certified.
• Assists in monitoring that proper sequence of service is completed for all guests.
• Displays knowledge and compliance with Utah liquor laws.
• Ensures that the restaurant is clean and organized at all times.
• Supports the recycling program.
• Completes cleaning and closing responsibilities as directed by management.
• Exhibits self-confidence to the degree necessary to handle a variety of situations in a positive and professional manner.
• Exhibits a positive attitude when speaking about guests, fellow employees, and management.
• Communicates well with Manager, Chef, team, and guest.

QUALIFICATIONS

WORK ENVIRONMENT

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually quiet.

BENEFITS

Job Posted by ApplicantPro