STUDIO Assistant F&B Manager Job at Canopy by Hilton Jersey City in Jersey City

Overview

JOB TITLE : Lead Food and Drink Enthusiast / Assistant F&B Manager

REPORTS TO : Director of Food and Beverage

POSITION SUMMARY : The Assistant Food & Beverage Manager is responsible for coordinating all phases of STUDIO operations and group meeting / banquet functions held in the Hotel; coordinate these activities daily. Maintains the services and reputation of Canopy by Hilton Jersey City Arts District and acts as a management representative to group clients.

DUTIES AND RESPONSIBILITIES

• Achievement of budgeted food sales, beverage sales, labor costs and profitability.
• Completion of Customer Follow-up calls on a timely basis.
• Timely analysis of Food & Beverage Prices in relation to competition.
• Participation and input towards F&B Marketing activities.
• Entertainment of potential and existing customers.
• Competitive analysis every six months by calling competition and gathering data such as banquet kits, room rental rates, etc.
• Development and maintenance of all department control procedures.
• Handle all Food & Beverage inquiries and ensure timely follow up on the same business day.
• To co-ordinate with all large groups’ meeting / banquet planners their specific group requirements with the services & facilities offered.
• To confirm all details relative to group functions with meeting / banquet planners.
• Supervision of daily paper flow.
• Maintenance of Hotel credit policies.
• Assist with monthly forecast.
• Instrumental in menu planning and pricing.
• Development and maintenance of department manual.
• Supervision of weekly payroll input.
• Be always available to Hotel Staff in case of emergency.
• Must have a complete knowledge of Fire Procedures.
• All other duties as directed by the Chief Enthusiast / General Manager
• Participation in Manager on Duty shifts as required.
• Assure bar inventory for functions, including opening and closing inventories, accurate bar summaries and cash deposits are prepared.
• Assure the maintenance of bar control policies.
• Assure completion of requisitions were deemed necessary.
• Assure the completion of weekly schedule and shift duties while : a. Maintaining budgeted labor cost and assuring adequate and consistent service levels.
• Completion of monthly inventory.
• Assure timely completion of function bills.
• Assure the ordering and purchasing of beer, wine, liquor, premix canisters and canned soft for Food & Beverage and vending if applicable.
• Purchasing of purchase requirements of small wares, linens requirements etc.
• Consistent check of Bar and Bistro operations, Banquet Food and Beverage quality, Banquet services and pallet presentation.
• Ensuring that services meet customer specifications.
• Quality of meeting room set-up.
• Liaise on an on-going basis with the Sales Department to ensure all client needs and requirements will be met.
• Establish a rapport with groups to ensure guest satisfaction and repeat business.
• Minimize the number of customer complaints.
• Ensure a professional attitude and proper business attire when on property, ready to meet or service a client at any time.
• Staff professional attitude and proper meeting Company appearance and uniform standards.
• Teamwork—Relations with co-workers and management.
• Quality of Food & Beverage services and department phone handling.
• Meeting with conveners and confirming proper set-up of Function Room at time of Function while on duty.
• Responsible for staff training and development.
• Ensure all staff has ‘Smart Serve’ certification.
• Proper hiring procedures followed. For all F+D positions, either the Lead People Enthusiast / HR Manager or the Rooms Director must join the Lead F+D Enthusiast / Food & Beverage Manager for all interviews.
• High employee retention.
• Personal development and growth.
• Discipline of personnel when required.
• Responsible for overseeing all scheduling within the department.
• Participation towards overall Hotel Maintenance and cleanliness.
• Achieving service that exceeds expectations.
• Overall maintenance of the operation at a level in keeping with the standards prescribed.
• Minimize the number of Workmen's Compensation claims.
• Report any deficiencies in equipment and facilities.

PREREQUISITES

Education :

High School Diploma a must, some college preferred

Experience :

Previous experience in similar job role or minimum 3 years in F&B services

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