UX Designer, Community

If you are interested in this position, please apply on Twitch's Career site

About Us:

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.
We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.

About the Role:

The Twitch UX Community team is responsible for streamer creation and viewer engagement experiences across our product ecosystem, building and maintaining a cross-platform live streaming service that supports the growth and development of streamer based communities. A Community UX Designer is expected to lead design work at the project level, work with senior XFN partners, represent work to executive leadership, guide and mentor junior designers and will report directly to a Director of Design. Designers at Twitch are involved in development from project conception all the way through execution and iteration. You will have the opportunity to do hands-on research and collaborate closely with engineers. If you are a champion for designing for humans and create playful and caring software for your customers, you will flourish on this team.

You can work from Twitch’s headquarters in San Francisco, CA; or from one of our hub locations in Seattle, WA; Irvine, CA; or New York City, NY.

You Will:
- Collaborate with a cross functional development team of product managers, engineers, and designers
- Learn from streamers and viewers about the ways they use our services and their desires to accomplish more
- Think creatively about how to solve problems that will sustain streamers’ communities
- Give back to the design community at Twitch by using and improving existing patterns and approaches
- Combine qualitative and quantitative information to develop hypotheses about customer motivations and use that to improve your designs
- Present your work to others by participating in design reviews and feedback sessions

Perks
* Medical, Dental, Vision & Disability Insurance
* 401(k)
* Maternity & Parental Leave
* Flexible PTO
* Amazon Employee Discount

BASIC QUALIFICATIONS

- Experience collaborating with product managers, developers, and other stakeholders
- 3+ years of practical experience in UX design with an emphasis on content discovery and/or content engagement experiences.
- Demonstrated interaction design and visual craft skills including experience with prototyping mobile experiences
- An aesthetic sense and the ability to make confident decisions
- Demonstrated empathy for the people using your software or products
- Expertise with Figma

PREFERRED QUALIFICATIONS

- Experience working on consumer software products
- Executed research plans talking to real customers
- Knowledge of design systems
- Formal education in Design, Interaction/UX Design or HCI

Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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